Holly Felicetti
Clifton Heights
Summary
Dedicated Medical Assistant with a proven track record at Penn Medicine, specializing in HIPAA compliance and patient-focused care. Excelled in building trust through exceptional communication, ensuring seamless patient care by accurately documenting medical histories and vital signs. Trained staff, enhancing clinic efficiency and patient satisfaction.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Penn Medicine
01.2017 - Current
Processed patient's medication requests
Scheduled patient's appointments
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Trained staff for other practices when needed
Directly communicated with pharmacies for patient's medication needs
Education
No Degree - Business
Academy Park High School
Sharon Hill, PA06-2002
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- process medication refills
- schedule patients
Accomplishments
I was promoted to a medical assistant II. I have trained staff for other practices. Always a positive employee evaluation with positive feed back from management with exceeding expectations.
Timeline
Medical Assistant
Penn Medicine
01.2017 - Current
No Degree - Business
Academy Park High School
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