Dedicated and highly organized customer service representative with 20+ years of experience in fast-paced environments. Insurance verification, and multitasking under pressure while maintaining a calm and compassionate demeanor. Strong communication and problem-solving abilities, with a focus on delivering excellent patient service and supporting clinical staff. Proficient in multi computer systems, HIPAA compliance, and medical terminology. Committed to ensuring smooth front desk operations and a positive experience for patients and visitors.
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.