Holly Hollednak
West Hazleton
Summary
Professional caregiver with strong expertise in providing compassionate and efficient assistance to individuals. Skilled in personal hygiene care, meal preparation, and mobility support. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining positive and supportive atmosphere, ensuring comfort and dignity for all.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
The Laurels Senior Living
09.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Personal Care Assistant
Eastgate Springs
02.2024 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Representative
Total Quality Logistics Inc.
11.2023 - 04.2024
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Researched competitors' products, prices, and sales techniques.
- Maintained accurate records of all sales and prospecting activities.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Negotiated pricing contracts with customers to maximize profits.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
Bartender
The Q Bar & Grill
06.2021 - 11.2023
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Checked identification cards for proof of age prior to serving alcohol beverages.
Machine Operator
Hershey
04.2020 - 06.2022
- Unload finished products from machines onto conveyors or other transport systems.
- Set up and operate machine tools to produce precision parts and instruments.
- Load raw materials into machines according to specified measurements.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Inspect finished workpieces to ensure conformance with specifications.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitor the feed and speed of machines during the machining process.
Warehouse Worker
Amazon
11.2015 - 05.2019
- Assembled orders according to customer requests.
- Ensured safety protocols were followed at all times while operating machinery.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Staged and sorted multiple types of products for loading.
- Moved large and bulky items manually or with pallet jacks.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Used digital database to keep records of units and stock moved.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Receptionist Manager
Dr. Mistal Private Practice
09.2016 - 10.2018
- Compiled reports on reception activities such as call volumes and visitor traffic.
- Organized and scheduled meetings for staff members and external stakeholders.
- Assisted with onboarding new employees by providing orientation materials and answering questions about policies and procedures.
- Resolved customer complaints in a timely fashion while maintaining a professional demeanor.
- Answered phone calls promptly while routing them appropriately within the organization's structure.
- Greeted and directed all visitors, clients, and customers in a professional manner.
- Ensured compliance with applicable laws regarding accessibility requirements for disabled individuals visiting the premises.
- Trained junior staff members on how to use various office equipment such as printers or fax machines.
- Performed data entry tasks related to customer information into computer databases for record keeping purposes.
- Developed processes to improve efficiency in the reception area such as automated check-in procedures.
- Managed daily office operations including tracking supplies, updating records, managing mail distribution, and responding to inquiries.
- Monitored the front desk area to ensure it was kept clean and organized at all times.
Education
No Degree - Health Sciences
Lackawanna College
Hazleton, PA06-2027
GED -
GED
05-2024
Skills
- Compassionate patient care
- CPR certified
- Direct patient care
- Client rapport
- Nutrition monitoring
- Emotional support
- Certified in basic life support (BLS)
Certification
- CPR W| BLS
References
References available upon request.
Contact
Batavia, OH 45103
Education and Training
other,Batavia, OH
Timeline
Personal Care Assistant
The Laurels Senior Living
09.2024 - Current
Personal Care Assistant
Eastgate Springs
02.2024 - 09.2024
Sales Representative
Total Quality Logistics Inc.
11.2023 - 04.2024
Bartender
The Q Bar & Grill
06.2021 - 11.2023
Machine Operator
Hershey
04.2020 - 06.2022
Receptionist Manager
Dr. Mistal Private Practice
09.2016 - 10.2018
Warehouse Worker
Amazon
11.2015 - 05.2019
No Degree - Health Sciences
Lackawanna College
GED -
GED
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