Holly Vossler

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Assisted with menu knowledge, enhancing guest dining experience.
• Collaborated with servers to ensure timely service during peak hours.
• Maintained cleanliness and organization in the host area for efficiency.
• Trained new staff on hosting procedures and customer service standards.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

• Cleaned and organized dining areas to enhance guest experience.
• Set and reset tables efficiently for incoming guests.
• Collaborated with kitchen staff to ensure timely service delivery.
• Maintained cleanliness standards in line with health regulations.
• Supported team members during peak hours to optimize workflow.

Major: Integrated Startegic Communications

Minor: Digital Media and Design

Undergraduate Certificate: Artificial Intelligence

GPA: 3.5

Recognition & Awards

• Awarded [NSCS]- National Society of Collegiate Scholars

Organizations

• Member of Pi Beta Phi Sorority