Summary
Overview
Work History
Education
Skills
References
Education and Training
Timeline
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Howard Sapp

Irwin

Summary

Dynamic manager with a proven track record at Beef O'Brady's, excelling in regulatory compliance and project management. Expertly coached teams to enhance performance and resolve conflicts, while maintaining high customer service standards. A dedicated team player committed to reducing waste and optimizing inventory levels for operational excellence.

Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.

Overview

12
12
years of professional experience

Work History

Manager/Line Cook

Beef O Brady's
04.2013 - 05.2025
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Ensured compliance with regulatory requirements and industry standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Delivery Driver

DoorDash
03.2020 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

Bachelor of Science - Environmental Science

Southern New Hampshire University
Hooksett, NH
07-2027

Skills

  • Environmental analysis
  • Field research
  • Data interpretation
  • Project management
  • Regulatory compliance
  • Statistical analysis
  • Team player
  • Hard worker

References

References available upon request.

Education and Training

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Timeline

Delivery Driver

DoorDash
03.2020 - Current

Manager/Line Cook

Beef O Brady's
04.2013 - 05.2025

Bachelor of Science - Environmental Science

Southern New Hampshire University
Howard Sapp