Hunter King
York
Summary
During my time at the York JCC I was always keeping myself busy in any way I could by picking up extra tasks, helping set up instructors for the day, and making sure everything was done/completed way before my time to leave came around to not only keep the gym efficiently running but making sure hands were always ready and open to work/help out when needed.
I would also say that I am a very warm and friendly individual who helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful fast pace setting.
Overview
3
3
years of professional experience
Work History
Fitness Desk Attendant
York JCC
2000 Hollywood Dr, York, PA 17402
09.2023 - 04.2024
- Streamlined check-in procedures for faster processing, leading to improved member satisfaction.
- Collaborated with personal trainers to provide tailored exercise recommendations based on individual member needs and preferences.
- Monitored inventory levels of towels, cleaning supplies, and other essentials to ensure uninterrupted availability for members.
- Resolved member concerns promptly and professionally, fostering positive relationships and loyalty.
- Assisted guests with account questions or referred to appropriate area.
- Assisted in maintaining a clean and organized fitness facility, contributing to a welcoming environment for members.
- Participated in staff meetings to share ideas for continuous improvement of services offered at the facility.
- Supported group fitness instructors by setting up necessary equipment and ensuring smooth class transitions.
- Promoted gym programs and services through effective communication with current and potential members.
- Provided knowledgeable guidance on proper equipment usage, reducing injury risk and increasing workout effectiveness.
- Educated members about upcoming fitness classes, workshops, or seminars relevant to their interests or goals.
- Enhanced gym member experience by providing excellent customer service and assistance at the fitness desk.
- Improved overall cleanliness of the facility by implementing new sanitization protocols during the COVID-19 pandemic, ensuring a safe environment for members and staff alike.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Geek Squad Employee
Best Buy
2865 Concord Rd, York, PA 17402
09.2021 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
BEE - Electronics And Computer Science Engineering
Pennsylvania College of Technology
Williamsport, PA05.2028
High School Diploma -
Central York High School
York, PA05.2023
Skills
- Team player attitude
- Fitness Knowledge
- Cleaning procedures
- Sales experience
- CPR Certified
- Appointment Scheduling
- Customer Service
- Problem-solving skills
- Time Management
- Listening Skills
- Safety and security procedures
- Effective Planning
Timeline
Fitness Desk Attendant
York JCC
09.2023 - 04.2024
Geek Squad Employee
Best Buy
09.2021 - 01.2022
BEE - Electronics And Computer Science Engineering
Pennsylvania College of Technology
High School Diploma -
Central York High School