Husam Alhelli
Willow Grove,PA
Summary
Versatile and achievement-oriented professional with extensive experience in automotive repair and maintenance, demonstrated at Grant Auto Garage and other roles. Excelled in vehicle diagnostics, electrical repairs, and efficient warehouse operations, showcasing mechanical knowledge and teamwork. Achieved certification in various forklift operations, enhancing operational flexibility. Committed to safety and customer satisfaction, with a knack for quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Forklift Operator
Burlington Warehouse
Burlington,NJ
02.2024 - 01.2025
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Increased operational flexibility by obtaining certifications for various types of forklifts.
- Supported continuous operation by performing minor maintenance on forklifts, preventing downtime.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.
- Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.
Auto Mechanic and Electrician
Grant, Auto garage
Philadelphia, PA
06.2023 - 09.2024
- Car electric and mechanic
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Developed strong customer relationships through clear communication of repair recommendations and cost estimates.
- Supported efforts to maintain a strong online presence, responding promptly to customer inquiries via email or social media platforms regarding service offerings or scheduling appointments.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Streamlined repair processes by implementing efficient organization and workflow improvements.
- Championed a customer-centric approach, consistently seeking feedback from clients to identify areas for improvement and foster loyalty through exceptional service experiences.
- Actively participated in community outreach initiatives, representing the shop at local events and demonstrating commitment to providing value beyond automotive services.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Stayed current on industry trends, attending workshops and conferences focused on emerging technologies or repair techniques to better serve customers.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed safety and emissions inspections.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed emissions tests according to standard procedures.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Explained estimates and determined repair timelines to manage customer expectations.
- Analyzed vehicle data using advanced diagnostic equipment.
- Retained accurate records of purchases, titles and sales.
- Repaired and replaced worn and damaged components.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Maintained accurate records of time and materials required to perform repairs and service.
Auto electrician and mechanic
ownership
Baghdad
02.2018 - 05.2023
- Car wireman, oil change, Mechanical
- Read and interpreted technical documentation such as drawings and diagrams.
- Increased customer satisfaction by providing timely and accurate troubleshooting for auto electrical problems.
- Completed wiring installations for custom lighting systems, enhancing vehicle aesthetics and functionality.
- Reduced repair time with efficient diagnostic testing and identification of electrical malfunctions.
- Tested wiring for issues and removed faulty sections.
- Improved vehicle safety by performing thorough inspections and addressing all electrical concerns.
- Enhanced vehicle performance by diagnosing and repairing complex electrical issues in various makes and models.
- Collaborated with colleagues to resolve challenging auto electrician cases, maximizing team efficiency and effectiveness.
- Tested starters, door controls and generators for proper functioning.
- Successfully rewired classic cars undergoing restoration while retaining original appearance.
- Provided cost estimates to customers based on volume of work and time required to fix car's electrical problems.
- Streamlined repair processes by maintaining well-organized workspaces, tools, and equipment inventory for optimal efficiency.
- Effectively communicated with customers to explain technical diagnoses and recommend appropriate repair solutions tailored to their needs.
- Performed regular maintenance of shop tools, equipment and facilities, contributing to a safe working environment for all team members.
- Installed aftermarket accessories such as remote starters, alarms, GPS tracking devices, contributing to improved client security measures.
- Maintained a high level of expertise in current automotive technology, staying up-to-date on industry trends and advancements.
- Performed semi-skilled and skilled work under direction of fully qualified auto electrician.
- Learned and maintained proper safety procedures in shop and with each repair or maintenance action.
- Ensured compliance with safety regulations by following established protocols during repair procedures.
- Upgraded audio systems producing high-quality sound experiences satisfying customers'' demands.
- Filled out documentation specifying observations, modifications, and results of completed car repair work.
- Fostered strong relationships with local dealerships and parts vendors which led to quicker delivery of needed items.
- Provided comprehensive training to junior technicians, fostering a supportive learning environment that encouraged skill development.
- Contributed to shop revenue growth by consistently delivering exceptional service to clients, resulting in repeat business and referrals.
- Optimized battery life through regular maintenance checks, ensuring reliable vehicle operation for clients over time.
- Assisted with installation of satellite navigation, DVD and other accessory systems.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Serviced and repaired pumps, starters, motors and other types of electrical equipment.
CVS Pharmacy Technician
CVS Health
Baghdad
07.2020 - 07.2022
- Cashier, sale
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Car Driver
Almas
Baghdad
04.2018 - 06.2022
- Students drive, Uber, Transporting goods
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Delivered employees and materials to job sites daily.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
Cashier/Customer Service
Alkoh clothes
Baghdad
02.2014 - 06.2017
- Checkout, cashier, costumer service, sale floor
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Bachelor of Mechanical Engineering - Automotive machines and tools
Iraq school
Babel 06.2016
Skills
- Oil Change
- Vehicle Maintenance
- Automotive Repair
- Mechanic Experience
- Pharmacy Technician Experience
- Mechanical Knowledge
- Automotive Diagnostics
- Electrical Experience
- Service Technician Experience
- Blueprint Reading
- Suspension
- Delivery driver experience
- Brake Repair
- Transmissions
- Van driver
Certification
- Forklift operator
- October2024 to January2025
- Forklift operator in Burlington coat factory warehouse
Timeline
Forklift Operator
Burlington Warehouse
02.2024 - 01.2025
Auto Mechanic and Electrician
Grant, Auto garage
06.2023 - 09.2024
CVS Pharmacy Technician
CVS Health
07.2020 - 07.2022
Car Driver
Almas
04.2018 - 06.2022
Auto electrician and mechanic
ownership
02.2018 - 05.2023
Cashier/Customer Service
Alkoh clothes
02.2014 - 06.2017
Bachelor of Mechanical Engineering - Automotive machines and tools
Iraq school