Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ian Bowser

Lebanon

Summary

Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.

Overview

6
6
years of professional experience

Work History

Head Coach

Cedar Crest Youth Boys Lacrosse
02.2023 - Current
  • Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
  • Organized and led practices and scrimmages to increase competitive attitude and skills.
  • Maintained strong relationships with athletes, parents, and school administrators for program support and success.
  • Fostered a positive team environment with clear communication and motivational techniques.

Sales Representative

Graybar Electric
07.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.

Customer Service Representative

GameStop
09.2020 - 08.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Crew Shift Lead

Dunkin Donuts
05.2019 - 09.2020
  • Ensured adherence to safety regulations, resulting in fewer accidents and a safer workplace for all employees.
  • Maintained cleanliness of the workspace, reinforcing company standards and providing an appealing environment for customers.
  • Promoted a positive work environment, leading to increased productivity and better overall performance.

Education

No Degree - Business

Allegheny College
Meadville, PA

No Degree - Early Education

Harrisburg Area Community College
Harrisburg, PA
05-2028

High School Diploma -

Cedar Crest High School
Lebanon, PA
06-2021

Skills

  • Relationship building
  • Complex Problem-solving
  • Customer service
  • Effective communication
  • Personable and friendly
  • Building relationships
  • Team motivation

Accomplishments

  • EPEC BONZE ELECTRICAL TRAINING
  • 2025 Graybar National Convention

Timeline

Head Coach

Cedar Crest Youth Boys Lacrosse
02.2023 - Current

Sales Representative

Graybar Electric
07.2022 - Current

Customer Service Representative

GameStop
09.2020 - 08.2021

Crew Shift Lead

Dunkin Donuts
05.2019 - 09.2020

No Degree - Business

Allegheny College

No Degree - Early Education

Harrisburg Area Community College

High School Diploma -

Cedar Crest High School
Ian Bowser