Ian McDonald
Marianna
Summary
Motivated driver skilled in adhering to safety protocols and managing delivery schedules. Committed to providing exceptional customer service while ensuring efficiency in logistics operations. Prepared to contribute positively to team dynamics and company goals.
Overview
8
8
years of professional experience
Work History
Driver/Sales
Hunter Truck Sales & Services
Pittsburgh, PA
01.2024 - Current
- Operated heavy-duty vehicles for delivery and transportation of equipment and supplies.
- Conducted routine vehicle inspections to ensure operational safety and compliance with regulations.
- Maintained accurate logs of driving hours, routes, and fuel consumption to support reporting requirements.
- Collaborated with service teams to schedule maintenance and repairs effectively, minimizing downtime.
- Delivered exceptional customer service by addressing client inquiries and resolving issues promptly during transport.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Obtained signatures from customers upon delivery of goods.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Driver/Loader and Unloader
EMS Southwest
Waynesburg, PA
04.2021 - 01.2024
- Operated emergency vehicles adhering to safety protocols during high-pressure situations.
- Navigated complex routes efficiently, ensuring timely response to emergency calls.
- Maintained vehicle readiness through routine inspections and necessary repairs.
- Collaborated with healthcare professionals to communicate patient needs effectively.
- Managed documentation of incidents accurately for compliance and reporting purposes.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Cashier
Giant Eagle
Waynesburg, PA
05.2018 - 03.2021
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer and balanced end-of-shift totals.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and best practices for customer interactions.
- Collaborated with team members to streamline checkout processes, enhancing overall efficiency.
- Assisted in promotional activities, effectively communicating sales information to customers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Waynesburg Central High School
Waynesburg, PA06.2020
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Loading and unloading
- Safety protocols
- Relationship building
- Attention to detail
- Repetitive work
- Workplace safety
- Small parts assembly
- Visual inspection
- Basic math
- Machine operation
- Mechanical assembly
- Safety regulations adherence
Timeline
Driver/Sales
Hunter Truck Sales & Services
01.2024 - Current
Driver/Loader and Unloader
EMS Southwest
04.2021 - 01.2024
Cashier
Giant Eagle
05.2018 - 03.2021
High School Diploma -
Waynesburg Central High School