Ian Viscusi
Portage,PA
Summary
Dedicated with a strong work ethic and proven customer service skills, honed at Shop N Save Supermarket and McDonald’s. Expertise in food safety and cash handling, consistently ensuring a clean and efficient environment. Recognized for improving workflow efficiency and fostering customer loyalty through exceptional service and product knowledge.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Deli Clerk
Shop N Save Supermarket
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Offered product samples to customers, generating additional sales through taste-testing.
Cashier
Foxes Pizza Den
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Dollar General Market
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Crew Member
McDonald's Restaurant
11.2019 - 03.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
General Laborer
Say-core
10.2023 - 04.2024
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Provided labor support to carpenters, masons and other skilled trades.
- Managed safe and efficient use of tools and equipment on construction sites.
- Mixed and poured concrete for variety of projects.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Assisted in digging, trenching and backfilling trenches and foundations.
Deli Clerk
Hometown Market Place
05.2022 - 10.2022
General Laborer
Smiths Transport
01.2022 - 05.2022
- Sorted plastic Amazon bins from pallets.
- Executed the transfer of pallets on and off trucks.
Education
High School Diploma - N/A
Portage Area Jr/Sr High School
Portage, PA06.2021
Computer Networking
Admiral Perry Vocational Technical School
Ebensburg, PA06.2021
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Food preparation
- Food safety
- Equipment safety
- Menu memorization
- Heavy lifting
- Cash handling proficiency
- POS system operation
Certification
- OSHA 10
- OSHA Online Ladder Safety Training
Timeline
General Laborer
Say-core
10.2023 - 04.2024
Deli Clerk
Hometown Market Place
05.2022 - 10.2022
General Laborer
Smiths Transport
01.2022 - 05.2022
Crew Member
McDonald's Restaurant
11.2019 - 03.2025
Deli Clerk
Shop N Save Supermarket
Cashier
Foxes Pizza Den
Sales Associate
Dollar General Market
High School Diploma - N/A
Portage Area Jr/Sr High School
Computer Networking
Admiral Perry Vocational Technical School
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