Dynamic QA Manager with a proven track record at Synchronoss Technologies Inc, excelling in quality assurance and team motivation. Leveraged Agile methodologies to enhance testing processes, resulting in improved product quality and customer satisfaction. Expert in usability testing, fostering a culture of continuous learning and collaboration within cross-functional teams.
Overview
18
18
years of professional experience
Work History
QA Manager
Synchronoss Technologies Inc
04.2007 - Current
Assisted in developing quality assurance processes and procedures.
Supported QA team in executing testing plans and identifying defects.
Learned to utilize various testing tools for effective software evaluation.
Collaborated with cross-functional teams to ensure product compliance with standards.
Documented test results and maintained records of quality metrics.
Participated in training sessions to enhance understanding of QA best practices.
Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
Education
No Degree - Telecommunications
Muhlenberg College
Allentown, PA
High School Diploma -
Seton Hall Prep
West Orange, New Jersey
06.1997
Skills
Agile methodologies proficiency
Usability testing expertise
Team building and motivation
Quality assurance expertise
Accomplishments
New Jersey All State - High School Football 1st Team - Seton Hall Preparatory High School - DL - 1997
All-Freshman Team - Centennial Conference - Muhlenberg College - 1998 - Football
All-Conference - Centennial Conference - Muhlenberg College - '99-01 - Football
Head Coach - Flag Football 2016 to Current - Team X Sports - Quakertown - Spring and Fall - 8U, 11U, 13u, 15U