Dynamic Production Supervisor with a proven track record at CTDI, leading teams to achieve 100% UP attainment. Skilled in performance metrics and process improvement, I foster a culture of accountability while optimizing workflows. Adept at cross-functional collaboration, I drive operational excellence and mentor team members to exceed production goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Production Supervisor
CTDI - Communications Test Design
06.2025 - Current
Direct a team of 35 employees within the 4458 department, overseeing operations across Raptor5, Gen 5, Gen XI, Refurb, and Packout.
Manage “The Hub,” ensuring consistent 100% UP attainment through strategic planning, performance monitoring, and cross-department coordination.
Assume full responsibility for The Hub during coverage gaps, demonstrating flexibility and leadership across multiple operational zones.
Maintain high performance standards: Refurb and Packout teams consistently meet or exceed daily production goals, aligned with Gen 5 and Gen XI benchmarks.
Implement workflow enhancements to improve throughput, reduce delays, and support continuous improvement.
Train and mentor team members to meet key performance indicators, while fostering a culture of accountability and operational excellence.
Acting Production Supervisor
CTDI - Communications Test Design
01.2025 - 06.2025
Led second-shift operations across all 4458 zones prior to official promotion.
Coordinated output, resolved workflow issues, and maintained team alignment with performance goals.
Demonstrated leadership readiness through consistent results and team engagement.
Material Handler
CTDI - Communications Test Design
06.2023 - 06.2025
Primarily served as a refurber, responsible for device inspection, cleaning, and preparation for reprocessing.
Performed LPID tasks, including scrapping devices, staging units for advanced refurb, and preparing items for repair queues.
Assisted across multiple departments where labor was needed, supporting inventory movement, and production line operations.
Built foundational knowledge of CTDI workflows, and demonstrated reliability, adaptability, and attention to detail.
Section Head
CTDI - Communications Test Design
06.2024 - 01.2025
Oversaw Raptor 5, Gen 5, and Gen XI testing sections under a Production Supervisor.
Managed equipment setup, troubleshooting, and throughput tracking.
Ensured quality control and supported daily attainment goals across testing zones.
Education
Diploma of Technology - Information Technology
Accra Institute of Technology
Accra, Ghana
08-2018
Bachelor of Arts - Teaching-English
University of Abomey-Calavi
Abomey-Calavi, Benin
09-2014
Skills
Warehouse Operations & Workflow Optimization
Team Leadership & Coaching
Performance Metrics & KPI Management
Process Improvement & Lean Principles
Cross-Functional Collaboration
Excel (Dashboard Creation, Data Analysis – in progress)