Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ileana Miro

York

Summary

Compassionate CNA and former Activity Director with background in maintaining organization while planning and coordinating activities. Knowledgeable in evaluating residents’ needs and conducting group activities to improve quality of life. First-rate interpersonal, organizational and persuasive skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx
York
04.2026 - Current
  • Sorted and scanned packages by size and destination for efficient processing.
  • Collaborated with team members to achieve daily operational goals.
  • Maintained organized work area to uphold safety standards.
  • Followed strict safety protocols to minimize handling risks.
  • Loaded and unloaded packages from delivery trucks and conveyor belts.
  • Executed sorting of mail into designated bins to enhance workflow efficiency.

Care giver and personal assistant

Pura Gomez
Austin
01.2022 - 12.2025
  • Engaged patient in activities of daily living, upholding privacy and dignity while supporting current activity level.
  • Measured and recorded daily vital signs such as blood pressure and heart rate.
  • Organize and assist with medications including calling pharmacy for refills.
  • Arrange medical appointments with PCP and health specialists.
  • Take patient to scheduled appointments.
  • Communicate effectively with patient and family members about any physical or behavioral changes.
  • Facilitate communication between patient and family members.
  • Provided transportation for patient to supermarket and barbershop for personal needs.
  • Coordinated family errands, including grocery shopping, to meet household needs and enhance patient comfort.
  • Organize calendar with reminders for upcoming events and deadlines.
  • Maintain confidentiality related to personal records or other sensitive information like bank and life insurance statements.
  • Facilitate patient access to safety box.
  • Answered incoming calls and emails promptly while managing patients' schedule accordingly.
  • Managed medical supplies inventory and placed orders.
  • Assist patient with bill payments, facilitating pen, envelopes, stamps, checkbook and filing documents.
  • Assist patient with Christmas, Valentines and Birthday gifts for family members by getting/buying Christmas cards, gift cards or flower arrangements.
  • Placed food orders through DoorDash and Uber Eats using patient’s preferences and payment methods.
  • Take patient to restaurant of choice.
  • Patient and Family pleased with duties performed during granddaughter's wedding off a scheduled day.
  • Assist patient with pets, getting 5 dogs out and back in from patio, holding them for medication and in occasions with feedings and receiving groomer.

Material Handler

Ultra Clean Technology
Pflugerville
07.2021 - 01.2023
  • Streamlined material handling processes through collaboration with team members.
  • Tracked inventory of materials and supplies to ensure accurate availability.
  • Inspected incoming materials for quality and compliance with standards.
  • Inspected incoming materials for damages and defects to uphold quality standards.
  • Supported training of new employees on proper handling techniques.
  • Reported any malfunctions or damages of material handling equipment promptly.
  • Adhered strictly to company policies concerning the use of protective gear while on duty.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.

Activity Director

Pflugerville Nursing And Rehavilitation Center
Pflugerville
11.2015 - 06.2021

Conducted assessments to evaluate resident preferences for leisure time pursuits.

Developed engaging recreational programs for diverse community groups.

  • Facilitated development of residents' social skills, mental aptitude, confidence, and interpersonal connections.
  • Coordinated schedules and logistics for events and activities.
  • Created monthly calendars of events to inform staff and residents of upcoming activities.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Planned special events for holidays, birthdays, and other occasions.
  • Executed diverse responsibilities to support organizational goals.
  • Supervised the activity aide in the planning and execution of daily activities.
  • Evaluated program effectiveness through participant feedback and surveys.
  • Managed supply inventory to ensure seamless execution of activities.
  • Organized volunteer opportunities to involve the community in resident activities.
  • Worked closely with families to ensure that their loved ones were receiving appropriate care.
  • Conducted tours with prospective residents and families and coordinated supportive services to meet needs of incoming residents.
  • Collaborated with healthcare teams to align activities with resident care plans.
  • Charted resident responses, progress to approaches used and reported abnormal signs and symptoms to medical care professionals on staff.
  • Ensured safety protocols were followed during all activities.
  • Ensured compliance with all state regulations regarding safety protocols and infection control measures.
  • Adhered to HIPAA guidelines when discussing sensitive information about patients.
  • Monitored budget allocations related to programming expenses.
  • Uphold positive quality of life standards for residents of all ability levels.

Certified Nursing Assistant

Pflugerville Nursing And Rehabilitaion Center
Pflugerville
03.2014 - 06.2021
  • Preserved patient privacy and dignity. Minimized discomfort by carrying out duties such as bedpan changes, diapering, bathing, vital signs and patient monitoring
  • Supported residents with daily living activities and personal hygiene, enhancing overall quality of life.
  • Recorded patient care and progress in electronic health records, ensuring accurate and timely information for the healthcare team.
  • Collaborated with healthcare team members to develop individualized care plans.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Supported non-ambulatory residents in range of motion exercises.
  • Provided emotional support and companionship to residents, fostering a comforting and supportive environment.
  • Trained new staff on proper caregiving techniques and facility protocols.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Participated in educational programs related to nursing assistant skills development.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.

Lead VPK Teacher

Holy Redeemer Catholic School
Kissimmee
05.2008 - 06.2013

Developed lesson plans that integrated curriculum across subjects to enhance student learning.

Integrated curriculum across subjects to enhance student learning.

Managed daily assignments for children ages 4 to 5 to foster engagement and learning.

Supervised children in various academic centers to promote exploration and skill development.

Classroom management

After School Program Coordinator

Concord Management
Kissimmee
07.2004 - 07.2008

Coordinated after school programs for restricted income communities to enhance access to educational resources.

Organized and implemented summer camp programs to foster learning and engagement among participants.

Managed budget and expense reports to ensure financial accountability and resource allocation.

Daily activities planning

Education

Actvity Director - Health/ Recreation

Rowlett & Laker Inc.
Home Study Course
01-2016

Certified Medication Aide (CMA) - Health Care

Central Texas Nurse Network
Austin,TX
01-2014

Certified Nurse Assistant - Health

Healthcare Career Center Inc
Round Rock, TX
01-2014

VPK Teacher - Early Learning Education

State of Florida Department of Education
DCF-Orlando, FL
01-2012

Bachelor of Arts - Business Administration

Interamerican University
San Juan. PR
01-1994

Bachelor of Arts - Marketing

Interamerican University
San Juan, PR
01-1994

Skills

  • Medication coordination
  • Medical terminology
  • Vital sign monitoring
  • Patient transportation
  • Care plan coordination
  • Electronic health records
  • Care and safety
  • Patient dignity
  • Patient advocacy
  • Home management
  • Transportation assistance
  • Customer service
  • Attention to detail
  • Time management
  • Team collaboration
  • Stock maintenance
  • Problem solving
  • Interpersonal skills
  • Compassionate care
  • Team player
  • Patient satisfaction
  • Inventory management
  • Attention to detail
  • Bilingual
  • Clean driving record
  • Work ethic
  • Effective communication
  • Work ethic

Accomplishments

  • 1989 Dean's List

Certification

  • CNA credentials active in the state of Pennsylvania until 2027
  • CNA credentials active in the State of Texas until 2027

Timeline

Package Handler

FedEx
04.2026 - Current

Care giver and personal assistant

Pura Gomez
01.2022 - 12.2025

Material Handler

Ultra Clean Technology
07.2021 - 01.2023

Activity Director

Pflugerville Nursing And Rehavilitation Center
11.2015 - 06.2021

Certified Nursing Assistant

Pflugerville Nursing And Rehabilitaion Center
03.2014 - 06.2021

Lead VPK Teacher

Holy Redeemer Catholic School
05.2008 - 06.2013

After School Program Coordinator

Concord Management
07.2004 - 07.2008

Actvity Director - Health/ Recreation

Rowlett & Laker Inc.

Certified Medication Aide (CMA) - Health Care

Central Texas Nurse Network

Certified Nurse Assistant - Health

Healthcare Career Center Inc

VPK Teacher - Early Learning Education

State of Florida Department of Education

Bachelor of Arts - Business Administration

Interamerican University

Bachelor of Arts - Marketing

Interamerican University
Ileana Miro