Summary
Overview
Work History
Education
Skills
Timeline
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Imani Barnes

Philadelphia

Summary

Professional, self-starter, innovative, and punctual. Willing to learn, harder working, looking to expand in your company.

Overview

9
9
years of professional experience

Work History

Access Service Representative

Rothman Orthopaedics
09.2023 - Current
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Greeted and assisted patients with check-in procedures.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Engaged with patients to provide critical information.

Correctional Officer

SCI Chester
06.2020 - 08.2023
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Supervised inmates during meals, recreation and other activities.
  • Administered drug tests to inmates.
  • Assisted in intake and release of inmates.

Direct Support Professional

Melmark
03.2018 - 02.2020
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Correctional Officer

Delaware County Correctional Facility (George W. Hill)
11.2016 - 12.2018
  • Enforce rules and keep order within prison
  • Supervise activities of inmates
  • Aid in rehabilitation and counseling of offenders
  • Inspect conditions within facilities to ensure that they meet established standards
  • Search inmates for contraband items
  • Report on inmates conduct CPR Certified
  • Contact: Lieutenant Dewar

Education

High School - General Studies

West Philadelphia High School
Philadelphia, PA

Skills

  • Team collaboration
  • Customer service
  • Flexible schedule
  • Inmate monitoring
  • Surveillance
  • Policy enforcement
  • Self-defense tactics
  • De-escalation techniques
  • Contraband seizure

Timeline

Access Service Representative

Rothman Orthopaedics
09.2023 - Current

Correctional Officer

SCI Chester
06.2020 - 08.2023

Direct Support Professional

Melmark
03.2018 - 02.2020

Correctional Officer

Delaware County Correctional Facility (George W. Hill)
11.2016 - 12.2018

High School - General Studies

West Philadelphia High School

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Imani Barnes