Imani Barnes
Philadelphia
Summary
Professional, self-starter, innovative, and punctual. Willing to learn, harder working, looking to expand in your company.
Overview
9
9
years of professional experience
Work History
Access Service Representative
Rothman Orthopaedics
33 S 9th St
09.2023 - Current
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Greeted and assisted patients with check-in procedures.
- Trained new staff on filing, phone etiquette and other office duties.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Engaged with patients to provide critical information.
Correctional Officer
SCI Chester
Chester PA
06.2020 - 08.2023
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Received and accounted for personal possessions and determined inmate work assignments.
- Supervised inmates during meals, recreation and other activities.
- Administered drug tests to inmates.
- Assisted in intake and release of inmates.
Direct Support Professional
Melmark
Philadelphia, PA
03.2018 - 02.2020
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Correctional Officer
Delaware County Correctional Facility (George W. Hill)
11.2016 - 12.2018
- Enforce rules and keep order within prison
- Supervise activities of inmates
- Aid in rehabilitation and counseling of offenders
- Inspect conditions within facilities to ensure that they meet established standards
- Search inmates for contraband items
- Report on inmates conduct CPR Certified
- Contact: Lieutenant Dewar
Education
High School - General Studies
West Philadelphia High School
Philadelphia, PASkills
- Team collaboration
- Customer service
- Flexible schedule
- Inmate monitoring
- Surveillance
- Policy enforcement
- Self-defense tactics
- De-escalation techniques
- Contraband seizure
Timeline
Access Service Representative
Rothman Orthopaedics
09.2023 - Current
Correctional Officer
SCI Chester
06.2020 - 08.2023
Direct Support Professional
Melmark
03.2018 - 02.2020
Correctional Officer
Delaware County Correctional Facility (George W. Hill)
11.2016 - 12.2018
High School - General Studies
West Philadelphia High School