Dynamic Assistant Manager with proven expertise in team management, employee training, and problem-solving. Committed to enhancing customer service and maintaining operational excellence.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Assistant Manager
The Happy Mixer Gluten Free Bakery
Wayne
09.2024 - Current
Supervised daily operations by scheduling shifts and assigning duties to ensure smooth workflow.
Led and mentored newly hired employees on various company programs to enhance onboarding experience.
Updated knowledge of company products and services to assist team in addressing customer inquiries.
Certified Sterile Processing Technician trainee
Phoenixville Hospital
Phoenixville
01.2026 - 05.2026
Sterilized surgical instruments using established protocols and best practices.
Disassembled contaminated instruments and prepared them for decontamination process.
Recorded results of biological and diagnostic tests.
Sterile Processing Technician trainee
Pottstown Hospital
Pottstown
09.2025 - 12.2025
Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
Performed decontamination of medical instruments and equipment to prepare for sterilization.
Inspected and assembled instrument trays for surgical procedures.
Manager
Bredenbecks Bakery & Ice Cream Parlor
Philadelphia
06.2021 - 09.2024
Managed daily operations of bakery and ice cream parlor.
Trained new employees on operational procedures and safety standards.
Coordinated inventory management for ingredients and supplies.
Education
High School Diploma -
Commonwealth Connection Academy
Philadelphia, PA
06-2021
Skills
Sterilization techniques
Inventory management
Problem solving
Instrument decontamination
Team management
Employee training
Customer service
Cash handling
Certification
Certified Registered Central Service Technician (CRCST)