IMANI HART
Drexel Hill
Summary
Talented medical assistant offering over 11 years of industry expertise. Extensive background with daily clerical/clinical, and administrative tasks. Answering patient phone calls, Refiling and renewing (when applicable) medications, Scanning/filing daily paperwork along with insurance pre-authorization and verifications. Highly experiences in various EMR/EHR systems.
Overview
11
11
years of professional experience
Work History
Ophthalmic Medical Technician
University of Pennsylvania
Philadelphia
02.2024 - Current
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Educated patients on eye health, including disease prevention and the importance of regular eye exams.
- Determined most appropriate tools and treatments for specific eye problems.
- Evaluated prescriptions along with clients' work and personal visual requirements.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Assisted ophthalmologists with minor office procedures and surgeries, ensuring sterile technique and patient comfort.
- Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
- Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
- Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
- Responded to patient inquiries, offering empathetic support and accurate information.
- Implemented safety protocols to protect patients and staff from infectious diseases.
- Applied eye drops and medications as prescribed by the ophthalmologist.
- Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
- Conducted comprehensive patient histories, including visual acuity, lensometry, and keratometry measurements.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Answered phones calls promptly and responded appropriately to inquiries from patients or staff members.
- Monitored patient progress during follow-up visits and reported any changes to the physician immediately.
- Utilized specialized computer software programs for recording data entry into the Electronic Health Records system accurately.
- Assisted ophthalmologists in performing advanced diagnostic procedures such as slit lamp examinations, fundus photography, fluorescein angiography, and laser treatments.
- Collaborated with healthcare team to develop patient care plans and follow-up schedules.
Ophthalmic Technician
Philadelphia Eye Associates
Philadelphia
08.2022 - 05.2023
- Worked with approximately 80-100 patients weekly.
- Maintained organized records of customer prescriptions, medical history, work orders and payments.
- Updated patient files and organized health care records
- Renewed and refilled patient medications daily.
- Constructed daily problem-solving phone calls between patients, pharmacies and insurance companies.
- Pre-authorizations and verifications through patients' insurance company when applicable.
- Obtained past medical history from previous doctor's office on a daily basis.
Ophthalmic Technician
Society Hill Ophthalmic Associates
Philadelphia
06.2021 - 06.2022
- Performed administrative tasks using various software, such as scheduling patient appointments and keeping patient records.
- Answered telephone calls about ocular emergencies to triage issues and coordinate responses.
- Utilized EMR/EHR to record and document patients' medical history, symptoms, coding and vision testing results.
- Discharged patients by following up after ophthalmic consultations by answering patient questions and educating patients about treatment plans.
- Manually and electronically filed patients' history and treatments.
Ophthalmic Technician
Moore Eye Institute
Springfield
04.2019 - 06.2021
- Obtained patients past medical history from previous doctors' office.
- Scribed alongside multiple ophthalmologists to ensure smooth and proactive appointments.
- Documented and finalized patients EHR/EMR.
- Refilled and renewed patients' medications when asked.
- Daily prior authorizations and verifications through insurance companies.
Optometric Technician
Americas Best
Philadelphia
03.2017 - 04.2019
- Documented results of tests reported patient symptoms and concerns and input optometrist notes in computer system.
- Collected co-payments, processed insurance benefits and resolved difficulties to keep business books accurate and current.
- Coordinated smooth check-in and check-out procedures for busy office with 40+ daily regular patients.
- Scheduled follow-up appointments/referrals if needed.
- Handled patient and other correspondences, including detailed reports to meet organizational expectations.
- Answered phones and assisted in-office patients with setting appointments, filling out paperwork and other common administrative questions.
- Documented patient therapies, completed forms and updated system charts for accurate reporting.
- Gathered medical information from patients and files to customize tests for best results.
Ophthalmic Technician
Windell Murphy MD
Upper Darby
06.2015 - 02.2017
- Scanned and filed current and past medical history manually and electronically on a daily basis.
- Answered telephone calls about ocular emergencies to triage issues and coordinate responses.
- Documented and drafted instructions for Pre and post op patients.
- Insurance verification and authorizations.
- Helped maintain respectful patient and doctor relationships.
Cardiology Technician
Cardiology Medical Associates
Philadelphia
02.2015 - 05.2015
- Performed as scrub assistant during procedures, controlled and manipulated guidewires and balloon catheters and maintained sterile field.
- Checked, calibrated and maintained cardiology equipment for proper functioning.
- Monitored patients vitals during diagnostic and therapeutic procedures and coordinated appropriate responses with physicians.
- Attached, connected and tested electrodes in preparation for EKGs and other procedures.
- Daily scanning and filing of medical records.
- Maintained an organized and pleasant workspace at all times.
Education
Medical Assistant Diploma - Medical Assistant
Harris School of Business
Upper Darby, PaHigh School Diploma -
High school of the future
Philadelphia, PASkills
- Electronic health records
- Tonometry
- Diagnostic testing
- Surgical assistance
- Patient education
- Medical documentation
- Office administration
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
- Patient advocacy
- Glaucoma screening expertise
- Visual acuity testing
- Pachymetry proficiency
- Ocular infection control
- Ophthalmic medication administration
- Optical coherence tomography
- Visual field testing
- Electronic health records management
- Pediatric ophthalmology support
- Ophthalmic terminology
- Contact lens fitting
- Medical history taking
- Diabetic retinopathy monitoring
- Intraocular pressure measurement
- Emergency eye care response
- Refraction techniques
- Glasses prescription interpretation
- Cataract evaluation proficiency
- Color vision testing
- Amsler grid testing
- Dry eye syndrome assessment
- Corneal topography
- Examination room preparation
- Ophthalmologist support
- Eye anatomy
- Medical history documentation
- Vision testing
- Fundus photography proficiency
Timeline
Ophthalmic Medical Technician
University of Pennsylvania
02.2024 - Current
Ophthalmic Technician
Philadelphia Eye Associates
08.2022 - 05.2023
Ophthalmic Technician
Society Hill Ophthalmic Associates
06.2021 - 06.2022
Ophthalmic Technician
Moore Eye Institute
04.2019 - 06.2021
Optometric Technician
Americas Best
03.2017 - 04.2019
Ophthalmic Technician
Windell Murphy MD
06.2015 - 02.2017
Cardiology Technician
Cardiology Medical Associates
02.2015 - 05.2015
Medical Assistant Diploma - Medical Assistant
Harris School of Business
High School Diploma -
High school of the future