Inakai Carrasquillo
Philadelphia
Summary
Detail-oriented keyholder with 4 year experience in retail operations, transitioning to a front desk receptionist role. Adept at managing customer interactions, coordinating schedules, and ensuring smooth daily operations.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
Bath & Body Works
Newtown
09.2022 - Current
- Open and close store daily, ensuring security and operational readiness.
- Greet and assist an average of 50+ customers per day, providing product knowledge and personalized recommendations.
- Handle cash management, daily deposits, and team coordination.
- Trained and mentored new employees on company policies, enhancing team compliance and service consistency.
- Oversaw weekly shipments, ensuring accurate intake and prompt floor placement.
- Collaborated with team members to achieve daily sales goals and objectives.
- Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
Education
Gabriela Mistral
Rio Piedras, PRSkills
- Customer service
- Appointment scheduling
- Multi line phone system
- Sales transactions
- Loss prevention
- Organization and multitasking
- Inventory Management
- Employee training
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Retail Keyholder
Bath & Body Works
09.2022 - Current
Gabriela Mistral