Irina Micolochick
Bethlehem
Summary
Compassionate healthcare professional with experience in patient monitoring and cross-functional collaboration. Known for attention to detail and problem resolution skills, committed to delivering high-quality care and supporting team objectives.
Overview
8
8
years of professional experience
Work History
PSR
Lehigh Valley Hospital
Bethlehem
11.2020 - Current
- Executed daily operations with accuracy and efficiency to support team objectives.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with cross-functional teams to drive project success and meet shared goals.
- Oversaw ECT operations to maintain seamless functionality and enhance service delivery.
MHT
Lehigh Valley Hospital
Bethlehem
10.2022 - 01.2024
- Monitored patient behaviors, mood, and safety in inpatient psychiatric setting.
- Assisted patients with daily living activities including hygiene, meals, and personal care.
- Observed and documented patient behaviors, symptoms, and progress in medical records.
Float PSR
Lehigh Valley Hospital
Bethlehem
10.2017 - 11.2020
- Recognized by management for providing exceptional customer service.
- Provided innovative ideas and solutions that improved team outcomes.
- Collaborated with team members to meet project objectives and deadlines.
- Worked with diverse coworkers to accomplish product and service goals and resolve related issues.
Education
High School Diploma -
Easton Area Highschool
Easton, PA06-2011
Skills
- Patient monitoring
- Documentation skills
- Customer service
- Problem resolution
- ECT Tasks
- Attention to detail
- Organization
- Decision-making
- Communication
Timeline
MHT
Lehigh Valley Hospital
10.2022 - 01.2024
PSR
Lehigh Valley Hospital
11.2020 - Current
Float PSR
Lehigh Valley Hospital
10.2017 - 11.2020
High School Diploma -
Easton Area Highschool