Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
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Isabel Leiter

Willow Grove

Summary

I am a dynamic and dedicated individual who excels in customer service and communication. Proven ability to manage high-stress situations, which has led me to be a trusted team player. Along with that, I am certified in CPR and AED.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Beach Haus Brewery
Belmar
07.2025 - Current
  • I work as a server at Beach Haus Brewery when I am home from college.
  • Handled customer inquiries about our selection of beer.
  • Managed food and beverage orders using POS systems efficiently.
  • Maintained cleanliness and organization of dining areas throughout shifts.

Cashier

Marshalls
Plymouth
09.2024 - 05.2025
  • I worked as a cashier at Marshall's while I was away at college.
  • I checked out customers, ensuring proper change and payment methods.
  • I cleaned and restocked the sales floor.
  • I strived to provide great customer service to those with whom I encountered.

Server

Palz Tap House
Huntingdon Valley
09.2021 - 08.2024
  • I started working at Palz Tap House as a hostess multiple days a week.
  • I took phone-in orders, handled the transactions of take-out orders, and greeted and seated guests.
  • Once I turned 18 (December 2022), I began working as a server multiple nights a week.
  • I took orders, ran food and drinks, and overall cared for our guests.

Server

Bernie's Restaurant & Bar
Hatboro
12.2022 - 05.2023
  • I worked as a server every weekend for the breakfast/brunch shift for the duration of my time at Bernie's.
  • I also bartended and worked doubles as a server when needed.
  • I provided excellent customer service in a fast-paced dining environment.

Lifeguard

FOX POOL MANAGEMENT
Willow Grove
06.2019 - 08.2020
  • Head lifeguard
  • certified in CPR/AED, and First Aid.
  • Duties included cleaning the pool and the surrounding area, and checking all operations were running correctly, like pH and chlorine levels.

Education

Bachelor of Science - Criminal Justice

Plymouth State University
Plymouth, NH
05-2027

High School Diploma -

Upper Moreland High School
Willow Grove, PA
06.2023

Skills

  • Communication skills and phone etiquette
  • Organizational skills
  • Food service and safety
  • Time management
  • Customer service and hospitality
  • Front desk operations
  • Teaching and learning technology
  • Cleaning and serving expertise
  • CPR and First Aid
  • Team collaboration

Certification

  • AED Certification, 12/01/22, 12/31/26
  • Lifeguard Training, 06/01/20, 06/30/23
  • Driver's License, 12/01/22, 12/31/26
  • CPR/First Aid, 06/01/20, 06/30/23

Accomplishments

  • April 2025- Awarded a certificate of achievement by Plymouth State Sales Institute Program Director, Rick Brenner, for excellence in my Marketing and Sales course.
  • August 2023-May 2025: Awarded President's list every collegiate semester thus far for upholding high letter grades in each of my courses.

Languages

English
Full Professional
Spanish
Limited

Timeline

Server

Beach Haus Brewery
07.2025 - Current

Cashier

Marshalls
09.2024 - 05.2025

Server

Bernie's Restaurant & Bar
12.2022 - 05.2023

Server

Palz Tap House
09.2021 - 08.2024

Lifeguard

FOX POOL MANAGEMENT
06.2019 - 08.2020

Bachelor of Science - Criminal Justice

Plymouth State University

High School Diploma -

Upper Moreland High School

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Isabel Leiter