Isabel Leiter
Willow Grove
Summary
I am a dynamic and dedicated individual who excels in customer service and communication. Proven ability to manage high-stress situations, which has led me to be a trusted team player. Along with that, I am certified in CPR and AED.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Beach Haus Brewery
Belmar
07.2025 - Current
- I work as a server at Beach Haus Brewery when I am home from college.
- Handled customer inquiries about our selection of beer.
- Managed food and beverage orders using POS systems efficiently.
- Maintained cleanliness and organization of dining areas throughout shifts.
Cashier
Marshalls
Plymouth
09.2024 - 05.2025
- I worked as a cashier at Marshall's while I was away at college.
- I checked out customers, ensuring proper change and payment methods.
- I cleaned and restocked the sales floor.
- I strived to provide great customer service to those with whom I encountered.
Server
Palz Tap House
Huntingdon Valley
09.2021 - 08.2024
- I started working at Palz Tap House as a hostess multiple days a week.
- I took phone-in orders, handled the transactions of take-out orders, and greeted and seated guests.
- Once I turned 18 (December 2022), I began working as a server multiple nights a week.
- I took orders, ran food and drinks, and overall cared for our guests.
Server
Bernie's Restaurant & Bar
Hatboro
12.2022 - 05.2023
- I worked as a server every weekend for the breakfast/brunch shift for the duration of my time at Bernie's.
- I also bartended and worked doubles as a server when needed.
- I provided excellent customer service in a fast-paced dining environment.
Lifeguard
FOX POOL MANAGEMENT
Willow Grove
06.2019 - 08.2020
- Head lifeguard
- certified in CPR/AED, and First Aid.
- Duties included cleaning the pool and the surrounding area, and checking all operations were running correctly, like pH and chlorine levels.
Education
Bachelor of Science - Criminal Justice
Plymouth State University
Plymouth, NH05-2027
High School Diploma -
Upper Moreland High School
Willow Grove, PA06.2023
Skills
- Communication skills and phone etiquette
- Organizational skills
- Food service and safety
- Time management
- Customer service and hospitality
- Front desk operations
- Teaching and learning technology
- Cleaning and serving expertise
- CPR and First Aid
- Team collaboration
Certification
- AED Certification, 12/01/22, 12/31/26
- Lifeguard Training, 06/01/20, 06/30/23
- Driver's License, 12/01/22, 12/31/26
- CPR/First Aid, 06/01/20, 06/30/23
Accomplishments
- April 2025- Awarded a certificate of achievement by Plymouth State Sales Institute Program Director, Rick Brenner, for excellence in my Marketing and Sales course.
- August 2023-May 2025: Awarded President's list every collegiate semester thus far for upholding high letter grades in each of my courses.
Languages
English
Full Professional
Spanish
Limited
Timeline
Server
Beach Haus Brewery
07.2025 - Current
Cashier
Marshalls
09.2024 - 05.2025
Server
Bernie's Restaurant & Bar
12.2022 - 05.2023
Server
Palz Tap House
09.2021 - 08.2024
Lifeguard
FOX POOL MANAGEMENT
06.2019 - 08.2020
Bachelor of Science - Criminal Justice
Plymouth State University
High School Diploma -
Upper Moreland High School