Isabel Velez
.
Allentown
Summary
- Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
- Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
- Experienced with team leadership, inventory management, and customer service. Utilizes strategic planning and staff training to enhance store operations and customer satisfaction. Track record of maintaining high standards and fostering teamwork for optimal results.
Overview
4
4
years of professional experience
Work History
AMC Floor Manager
American Multi-Cinema
10.2021 - 12.2025
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Helped meet customer needs by providing attentive service and maintaining a friendly, supportive environment
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Evaluated staff performance regularly to identify areas for improvement or commendation.
Animal Care Technician
K9 Resorts Daycare & Luxury Hotel
12.2025 - Current
- Strengthened relationships between clients and their pets by providing personalized attention during boarding stays or daycare sessions.
- Improved facility cleanliness for optimal animal care by maintaining organization and adhering to sanitation protocols.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Trained animals in behavioral compliance or other special routines or commands.
- Supervised group play to ensure the safety and comfort of all dogs
Education
High School Diploma -
Louis E. Dieruff Highschool
Allentown, PA06-2023
Advertising/Design Commercial Art Certificate - Commercial And Advertising Art
Lehigh Career Technical Institute
Schnecksville, PA 05.2001 -
Skills
Safety and health precautions
Pet handling
Animal evaluations
Pet waste removal
Loss prevention
Customer service
Behavior assessment
Health monitoring
Recordkeeping
Team building
Team training and development
Inventory management
Influencer marketing
Graphic design
Digital marketing
Timeline
Animal Care Technician
K9 Resorts Daycare & Luxury Hotel
12.2025 - Current
AMC Floor Manager
American Multi-Cinema
10.2021 - 12.2025
Advertising/Design Commercial Art Certificate - Commercial And Advertising Art
Lehigh Career Technical Institute
05.2001 -
High School Diploma -
Louis E. Dieruff Highschool