Isabella Battaglia
Gibsonia
Summary
Hard Worker with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Large Plain
Allison Park
05.2023 - 07.2023
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
Barista
Dunkin' Donuts
Glenshaw
06.2021 - 09.2022
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
Education
Bachelor of Arts - Psychology
University of Mississippi
University, MS05-2027
High School Diploma -
Shaler Area High School
Glenshaw, PASkills
- Customer service
- Team collaboration
- Employee training
- Data analysis
- Research methodologies
- Time management
- Effective communication
Affiliations
- 4 years of varsity Basketball and Track
- 4 years of LIGHT club
Timeline
Server
Large Plain
05.2023 - 07.2023
Barista
Dunkin' Donuts
06.2021 - 09.2022
Bachelor of Arts - Psychology
University of Mississippi
High School Diploma -
Shaler Area High School
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