Isabella Blackwell
Philadelphia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. History of meeting company goals utilizing consistent and organized practices. Knowledge of budgeting, succession planning and performance and project management.
Overview
5
5
years of professional experience
Work History
Area Manager of Operations (L5)
Amazon
10.2022 - Current
- Directly supervised and managed between 75-125 associates.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Reduced operational costs with thorough budget analysis and strategic resource allocation, without sacrificing service quality or employee satisfaction.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
Area Manager of Operations (L4)
Amazon
05.2021 - 10.2022
- Directly supervised and managed between 50-125 associates.
- Streamlined operations and enhanced customer satisfaction by implementing efficient management strategies and organizational systems.
- Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
- Championed innovative solutions that increased operational efficiency while minimizing environmental impact.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Create, manage, and support recognition and communication programs
- Social Media Coordinator - Created and managed Instagram and Tik Tok pages for 2 sites.
Assistant Tennis Instructor
Legacy Youth Tennis & Education
06.2019 - 08.2020
- Collaborated with a team of tennis instructors to coach participants (ages 5-13) and improve their tennis and collaborative skills
- Engaged with parents/caregivers/families to share progress and/or areas of improvement of partici- pant athletes
- Leader of Read By 4th program, engaging kids by determining reading levels, leading interactive read-aloud sessions, and conducting literacy games.
Sports Information Writing & Social Media Intern
Penn State University
01.2020 - 05.2020
- Developed varied approaches to sports coverage including real-time pre and post-game coverage of sporting events, game/match results, team and athlete profiles, upcoming games/matches and special events
- Director of Penn State Abington Athletics social media accounts
- Created and uploaded quality posts and other relevant materials for collegiate social media pages, including recaps for spring season events; press releases for the hiring of new staff remembers; and student athlete and team features for the PSU community and North Eastern Athletic Conference.
Resident Assistant
Penn State University
08.2019 - 05.2020
- Developed an inclusive community among over 400 residents, while being directly responsible for residents on wing
- Worked with Co Resident Assistants, the office of Student Affairs and Residence Life to engage residents in programs, school activities, etc
- Advised and assisted residents while implementing and enforcing University and housing policies
- Welcomed and engaged guests to campus, provided directions and answered a variety of questions to ensure an excellent visitor experience as a Front Desk Assistant.
Education
Bachelor of Arts - Corporate Communication
The Pennsylvania State University
05.2020
Skills
- Budget Knowledge
- Organizational Efficiency
- Waste Elimination
- Staff Supervision
- Program Monitoring
- Operational Standards
- Performance Optimization Strategies
- Strategic Planning
- Excellent Interpersonal Skills
- Outstanding Communication Skills
Additional Information
- Activities and Honors , Captain of Penn State Abington Women's Tennis Team (2017 - 2020). Member of National Student-Athlete Advisory Committee (2018-2020) Awards and Titles: 2018 & 2019 1st Team All-Conference Singles, 2019 1st Team All- Conference Doubles, 2018 3rd Team All- Conference Doubles, 2019 NEAC Champion, 2019-2020 Women’s Tennis MVP, 2019-2020 Fred Striet Memorial Award Recipient
Languages
Spanish
Limited Working
Timeline
Area Manager of Operations (L5)
Amazon
10.2022 - Current
Area Manager of Operations (L4)
Amazon
05.2021 - 10.2022
Sports Information Writing & Social Media Intern
Penn State University
01.2020 - 05.2020
Resident Assistant
Penn State University
08.2019 - 05.2020
Assistant Tennis Instructor
Legacy Youth Tennis & Education
06.2019 - 08.2020
Bachelor of Arts - Corporate Communication
The Pennsylvania State University
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