Isabella Gonyer
Pittsburgh
Summary
Adept at enhancing patient care through meticulous meal planning and monitoring, I excelled in my experience at Discovery Behavioral Health. At Webb Winery, I honed my customer service and management abilities, resulting in a notable boost in client satisfaction. During my finance internship at Vox Church, I further refined my proficiency in creating efficient organizational systems, utilizing my strong adaptability and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
UPMC Shadyside Dermatology
08.2023 - 11.2024
- Documented medical data in patient charts, facilitating accurate records
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
- Supported physicians in examinations, procedures, and diagnostic tests
- Triaged patients and performed vital checks for patient flow facilitation
- Prioritized patient needs identified through phone, electronic, and walk-in communication to comply with established guidelines
- Provided excellent customer service to patients by answering questions about medical procedures and insurance policies
- Conducted pre-authorizations and referrals to meet third-party insurer requirements
- Assisted with minor surgical procedures such as suturing wounds or removing foreign bodies from skin surfaces following aseptic technique principles (skin cancer surgeries)
- Helped prepare medical instruments and equipment
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- medical scribing in exam room for physicians
- led patients through phototherapy treatment sessions
Eating Disorder Diet Technician
Center for Discovery
03.2023 - 08.2023
- Company Overview: Discovery Behavioral Health
- Meal Prepping
- Patient Monitoring/care
- EMR Kipu
- Discovery Behavioral Health
Employee
Webb Winery
11.2022 - 12.2022
- Wine Tasting
- Customer Service
- Management
- Book keeping
Finance Intern
Vox Church
06.2022 - 08.2022
- Using excel to create new systems of organization
- Scanning and sending documents
- Keeping employees on schedule with submitting expenses
- Refreshing budgets
Kids' Ministry Coordinator Intern
Vox Church
06.2022 - 08.2022
- Administrative work
- Organizing lesson plans and supplies
Finance Intern
Southridge Capital Management
06.2020 - 08.2020
- Completed and filed paperwork involved with finance process
- Handled administrative tasks for department by answering phones and inputting data
- Booking keeping for other companies
- Using quick books
- Using excel to organize reports
- Editing reports
- Organizing files
Medical Intern
Main Street Medical Center
05.2018 - 07.2018
- Company Overview: Nwangwu Chioma MD
- Observational learning experience
- Practice general check-up procedures (vitals, checking reflexes, heartbeat)
- Nwangwu Chioma MD
Camp Counselor
Urban Impact
07.2017 - 07.2018
- Week of Hope camp for underprivileged kids in the PT Barnum area of Bridgeport
Camp Counselor
Royal Family Kids Camp
07.2017 - 07.2017
- A Christian sleep away camp dedicated to helping foster children ages 6-12
Horse Management and Nutrition Intern
Sea Horse Stables
10.2016 - 02.2017
- Internship working closely with horses, focusing on nutrition, specific diets, equipment, veterinarians, trainers, and acupuncturists
After School Volunteer
Urban Impact
08.2015 - 02.2017
- Free, after school, tutoring program for underprivileged children from kindergarten to ninth grade
Education
Biology/Health -
Grove City College
12.2022
High school or equivalent -
Joel Barlow High School
06.2018
Skills
- Organizational skills
- Teamwork skills
- Communication skills
- Adaptability skills
- Meal Planning
- Scribing
- Costumer Service
Certification
BLS CPR
First Aid
Timeline
Medical Assistant
UPMC Shadyside Dermatology
08.2023 - 11.2024
Eating Disorder Diet Technician
Center for Discovery
03.2023 - 08.2023
Employee
Webb Winery
11.2022 - 12.2022
Finance Intern
Vox Church
06.2022 - 08.2022
Kids' Ministry Coordinator Intern
Vox Church
06.2022 - 08.2022
Finance Intern
Southridge Capital Management
06.2020 - 08.2020
Medical Intern
Main Street Medical Center
05.2018 - 07.2018
Camp Counselor
Urban Impact
07.2017 - 07.2018
Camp Counselor
Royal Family Kids Camp
07.2017 - 07.2017
Horse Management and Nutrition Intern
Sea Horse Stables
10.2016 - 02.2017
After School Volunteer
Urban Impact
08.2015 - 02.2017
High school or equivalent -
Joel Barlow High School
Biology/Health -
Grove City College
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