Isabella Hoeltzel
Leesport
Summary
Results-driven Sales Lead with expertise in team management, inventory optimization, and customer engagement strategies. Proven track record of achieving sales targets and enhancing store operations.
Overview
5
5
years of professional experience
Work History
Sales Lead Keyholder
Chico's FAS
Lancaster, PA
06.2025 - Current
- Led team in achieving sales targets and enhancing customer engagement strategies.
- Trained and mentored new staff on operational procedures and product knowledge.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Developed visual merchandising standards to improve store presentation and drive sales.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
Sales Associate
JOANN Fabrics and Crafts
Reading, PA
02.2022 - 05.2025
- Assisted customers in product selection and provided expert crafting advice.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Collaborated with team members to create engaging visual merchandising that attracted customers.
Sales Associate
Hot Topic
Reading, PA
07.2021 - 02.2022
- Processed transactions efficiently using point-of-sale systems while ensuring customer satisfaction.
- Resolved customer inquiries and complaints promptly, enhancing overall shopping experience.
- Conducted product demonstrations to showcase features and benefits, increasing customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
McDonald's
Leesport, PA
01.2021 - 06.2021
- Trained new associates on store policies, procedures, and customer service standards.
- Monitored sales trends to identify opportunities for upselling and cross-selling products effectively.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Fine Arts
York College of Pennsylvania
York, PA05-2025
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Garment construction
- Sewing techniques
- Cutting precision
- Quality controls
- Hand stitching
Timeline
Sales Lead Keyholder
Chico's FAS
06.2025 - Current
Sales Associate
JOANN Fabrics and Crafts
02.2022 - 05.2025
Sales Associate
Hot Topic
07.2021 - 02.2022
Sales Associate
McDonald's
01.2021 - 06.2021
Bachelor of Arts - Fine Arts
York College of Pennsylvania