Isabella Lodovico

Managed tracking of daily feedback from trainers. Effectively lead shifts with 10-15 employees. Adapt and make changes within the training team as needed. Ensure the team is using proper procedure with food safety and guest experience in mind. Create schedules for other leaders to conduct daily checks of the restaurant. Ability to multitask and do multiple jobs at once. Conducted 30 day reviews of new hires and assisted in conducting day two training to get new hires familiar with the responsibilities of their new job with most employees entering their first job.

Take customer orders in person and through the phone. Keep a clean area. Take customer payments and give them a positive experience when entering the store. Clean dine in tables and assist with food prep. Effectively communicate orders to the different areas that need to prepare items.