Isabella Picard

Pottstown

Summary

I am a motivated and driven Business Administration student with over three years of experience in retail, hospitality, and nonprofit leadership. I have a proven ability to deliver exceptional customer service, manage high-volume environments, and lead effective communication strategies. I am seeking a role where strong interpersonal skills, professionalism, and initiative can contribute to a dynamic team.

Overview

years of professional experience

Work History

Wedding & Banquet Attendant/Event Staff Member

La Massaria At BellaVista

Gilbertsville

11.2024 - Current

Facilitated seamless operations by coordinating with kitchen and event coordinators.
Served guests during weddings and formal events with professionalism and efficiency.
Assisted in setup, dinner service, and post-event breakdown to enhance guest experience.
Adapted swiftly to fast-paced environments, ensuring high-quality service delivery.

Retail Sales Associate

Aerie By American Eagle

Pottstown

10.2022 - 05.2025

Delivered personalized service in a high-volume retail setting.
Processed sales, returns, and managed point-of-sale (POS) systems.
Collaborated with team members on floor sets and sales strategies.
Maintained a clean, organized, and customer-friendly environment.

Education

Boyertown Area Senior High School

Boyertown, PA

Business Administration

Montgomery County Community College

Blue Bell, PA

Skills

Analytical skills
Time management
Interpersonal communication
Conflict resolution
Sales strategies
Customer support

Product promotion
Upselling techniques
Task prioritization
Dependability
Adaptability

Affiliations

Director of Communications (Volunteer Leadership)
Spike For Her – 501(c)(3) Nonprofit for Breast Cancer Awareness
2023 – Present

Lead all communications and public-facing content for a nonprofit organizing large-scale athletic fundraising events
Developed marketing campaigns, managed sponsor outreach, and created signage and promotional materials
Helped raise over $20,000 in support of breast cancer research and awareness through annual tournaments and sponsorship efforts
Oversaw event branding, social media strategy, and community engagement to increase visibility and donations
Collaborated with board members and volunteers to ensure successful execution of annual charity tournaments

Timeline