Isabella Promutico
Reading
Summary
Dedicated crew member with strong customer service skills. Experienced in multitasking and maintaining high standards under pressure. Committed to enhancing customer experiences and driving team success.
Overview
10
10
years of professional experience
Work History
Crew Member
Corolla Pizza
Corolla
05.2025 - Current
- Delivered exceptional customer service that improved overall dining experiences.
- Processed customer orders quickly, contributing to efficient service flow.
- Worked with team members to maintain prompt service during busy periods.
- Fostered collaboration among team members to achieve goals by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
Barista
B2 Bistro and Cafe
Reading
04.2024 - 04.2025
- Prepared and served high-quality coffee and beverages to customers.
- Managed daily morning rush, ensuring smooth service and customer satisfaction.
- Operated espresso machines and brewing equipment to consistently deliver quality beverages.
- Maintained cleanliness and organization of coffee shop to enhance customer experience.
Barista
Farmhouse Kitchen
Reading
08.2023 - 04.2024
- Interacted with customers to foster a friendly environment. to create a welcoming atmosphere in the café.
- Assisted customers with menu selections and product recommendations.
- Handled cash register operations and processed customer transactions accurately.
- Restocked supplies and inventory to meet daily operational needs.
Volunteer
Berks Catholic High School
Reading
09.2016 - 06.2020
- Supported fundraising initiatives that improved school resources and programs.
- Collaborated with staff to facilitate extracurricular programs and functions.
- Organized school events and activities to engage students and families.
- Completed tasks according to supervisor instructions to complete tasks efficiently.
Kitchen Hand
Victor Emmanuel II
Reading
12.2018 - 10.2019
- Operated kitchen equipment safely, following all health and safety guidelines.
- Trained new staff on kitchen procedures and safety protocols to ensure compliance and smooth operations.
- Monitored and restocked inventory levels to maintain efficient kitchen operations.
- Coordinated with co-workers on daily task assignments to enhance teamwork and productivity.
Crew/Assistant Manager
Corolla Scoops & Sweets
Corolla
06.2018 - 08.2019
- Trained new employees on food handling techniques and customer service standards, ensuring compliance and enhancing guest experience.
- Greeted guests, discussed specialty flavors, and addressed allergen concerns, contributing to a welcoming atmosphere.
- Served ice cream and toppings to customers efficiently and accurately.
- Closed shop by cleaning workstations, restocking supplies, and managing waste disposal to maintain a clean environment.
Maintenance Crew Member
Berks Catholic High School
Reading
06.2016 - 08.2017
- Oversaw waste disposal process, ensuring timely sorting and removal of trash from premises.
- Ensured cleanliness in restrooms, hallways, and common areas, contributing to a welcoming environment.
- Arranged and replenished supplies in storage areas to ensure availability for staff use., including soap and paper products, to maintain operational readiness.
- Assisted in training new staff on best practices and safety protocols.
Education
High School Diploma -
Berks Catholic High School
Reading, PA06-2020
Aircraft Piloting and Navigation
Coast Flight Pilot Training
Dallas, TXSkills
- Customer service
- Order processing
- Food safety
- Team collaboration
- Inventory management
- Effective communication
- Adaptability under pressure
- Problem-solving
- Customer engagement
- Multitasking and organization
- Computer skills
Timeline
Crew Member
Corolla Pizza
05.2025 - Current
Barista
B2 Bistro and Cafe
04.2024 - 04.2025
Barista
Farmhouse Kitchen
08.2023 - 04.2024
Kitchen Hand
Victor Emmanuel II
12.2018 - 10.2019
Crew/Assistant Manager
Corolla Scoops & Sweets
06.2018 - 08.2019
Volunteer
Berks Catholic High School
09.2016 - 06.2020
Maintenance Crew Member
Berks Catholic High School
06.2016 - 08.2017
High School Diploma -
Berks Catholic High School
Aircraft Piloting and Navigation
Coast Flight Pilot Training