Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Isabella Savko

Pittsburgh

Summary

Dynamic professional with a proven track record in customer service and team collaboration, notably at Pittsburgh Field Club. Excelled in organization and telephone skills, enhancing guest retention and streamlining front-of-house operations. Skilled in data entry and adept at multitasking, consistently delivering exceptional hospitality service.

Overview

4
4
years of professional experience

Work History

Receptionist, Waitress, Hostess

Pittsburgh Field Club
08.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Hostess

The Pub at 333
01.2021 - 05.2021
  • Increased guest retention with friendly interactions and personalized service.
  • Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Managed guest seating by coordinating reservations and optimizing table turnover.

Front of House

Chick-fil-A
08.2020 - 11.2020
  • Trained new employees on company procedures, ensuring consistent quality in front of house services.
  • Expedited order processing during peak hours by effectively communicating with the front of house team.

Education

Associate Degree in Nursing - Nursing

Community College of Allegheny County
Pittsburgh, PA
05-2028

High School Diploma -

Springdale Jr/Sr Highschool
Springdale, PA
05-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Strong multitasking
  • Customer service
  • Team collaboration
  • Hospitality service expertise

Accomplishments

Received High Honor Roll, Student of the Month, Captained Volleyball and Cheer team in Highschool

Timeline

Receptionist, Waitress, Hostess

Pittsburgh Field Club
08.2022 - Current

Hostess

The Pub at 333
01.2021 - 05.2021

Front of House

Chick-fil-A
08.2020 - 11.2020

Associate Degree in Nursing - Nursing

Community College of Allegheny County

High School Diploma -

Springdale Jr/Sr Highschool

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Isabella Savko