Isabella Spiker
Greensburg
Summary
Dynamic Corporate & Institutional Banking Associate at PNC Capital Markets LLC, skilled in financial analysis and regulatory compliance. Achieved a 20% reduction in customer churn as a Billing Coordinator, showcasing strong customer relationship management. Proven ability to collaborate effectively with teams to deliver tailored financial solutions and enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Corporate & Institutional Banking Associate
PNC Capital Markets LLC
Pittsburgh
08.2025 - Current
- Conducted financial analysis on commercial and corporate clients, supporting lending decisions of approximately $150 million.
- Maintained accurate records in banking software systems for reporting purposes.
- Assisted senior bankers with market research and industry analysis, identifying 30 potential accounting firms for business development.
- Collaborated with cross-functional teams to develop financial solutions such as credit facilities and treasury management.
Billing Coordinator
Gera Exterminating
Greensburg
09.2019 - 08.2025
- Processed weekly payments averaging $5,000 while tracking outstanding balances.
- Resolved customer concerns proactively, achieving a 20% reduction in churn.
- Delivered friendly and personalized customer service, maintaining a 95% satisfaction rating.
- Created templates to communicate job descriptions and invoices, lowering inquiries by 20%.
Sales Associate
ProShots Range
Winston-Salem
12.2024 - 06.2025
- Provided personalized retail assistance through in-depth firearm knowledge for customers.
- Ensured compliance with firearm safety standards across all operations.
- Collaborated with team members to improve store efficiency and workflow.
- Managed 4473 paperwork with strict confidentiality and meticulous attention to detail.
Education
Bachelor of Science - Business and Enterprise Management, New Business Development, Entrepreneurship
Wake Forest University
Winston-Salem, NC05.2025
Skills
- Operate heavy machinery
- Regulatory compliance
- Customer relationship management
- Team collaboration
Technical And Other Skills
Operate heavy machinery, Proficient in Microsoft Suite, Proficient in Google Suite, Familiar with Spanish, Love athletics, Enjoy being in nature
Leadership And Community
Wake Forest University Track and Field - Throws Athlete | Winston-Salem, NC | September 2021 – May 2025
• Qualified for NCAA prelims while balancing 20+ hours of weekly training with full academic courseload.
• Provided peer leadership through mental preparation coaching and promoting team culture during competitions.
• Supported recruitment initiatives by hosting official visits and representing the student-athlete experience.
Wake Forest Athletes in Action Ministry - Servant Team Leader | Winston-Salem, NC | April 2022 – May 2025
• Led weekly Bible studies and prayer groups, fostering spiritual community among student-athletes.
• Served as liaison between athletes and campus ministry leadership to address faith and personal development needs.
• Cultivated an inclusive environment supporting athletes’ spiritual growth and team unity.
Timeline
Corporate & Institutional Banking Associate
PNC Capital Markets LLC
08.2025 - Current
Sales Associate
ProShots Range
12.2024 - 06.2025
Billing Coordinator
Gera Exterminating
09.2019 - 08.2025
Bachelor of Science - Business and Enterprise Management, New Business Development, Entrepreneurship
Wake Forest University