Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabelle Valentin

Harrisburg,PA

Summary

Dynamic Assistant Store Manager with a proven track record at V & V Appliance Parts, excelling in customer service and inventory control. Recognized for enhancing store organization and achieving sales targets through strategic planning. Adept at staff supervision and problem-solving, fostering a productive team environment while ensuring optimal product availability.

Developed robust skills in inventory management and efficient order processing in fast-paced warehouse environment. Demonstrated ability to operate forklifts and utilize warehouse management software to optimize workflow. Looking to transition these skills into new field where precision and efficiency are valued.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

V & V Appliance Parts
06.2024 - Current
  • Assisted in daily store operations, ensuring efficient customer service and inventory management.
  • Supported team in achieving sales targets through effective merchandising and promotional strategies.
  • Managed cash handling processes, including balancing registers and reconciling daily sales reports.
  • Trained new staff on store policies, procedures, and customer interaction protocols to enhance service quality.
  • Collaborated with management to implement improvements in store layout for optimal product visibility.
  • Conducted regular inventory audits to maintain accurate stock levels and minimize discrepancies.
  • Monitored staff performance, providing feedback to enhance productivity and team dynamics.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Operated the store on my own.
  • Interacted well with customers to build connections and nurture relationships.

Cashier and Stocking Associate

Dollar Tree
01.2024 - 06.2024
  • Processed customer transactions accurately and efficiently at point of sale.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product inquiries, demonstrating product knowledge and service excellence.
  • Managed cash register operations, including daily cash balancing and report submission.
  • Greeted customers entering store and responded promptly to customer needs.
  • Supported inventory management by restocking shelves as needed, promoting product availability.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Personal Shopper

Walmart
06.2023 - 11.2023
  • Assisted customers in selecting products based on preferences and needs.
  • Learned to navigate inventory systems for efficient product sourcing.
  • Developed knowledge of current trends to provide personalized shopping recommendations.
  • Collaborated with team members to improve customer service strategies.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Education

High School Diploma -

Harrisburg Highschool
Harrisburg, PA
06.2024

Skills

  • Problem-solving
  • Customer service and engagement
  • Inventory control
  • Store organization
  • Time management
  • Store opening and closing
  • Attention to detail
  • Stock management
  • POS systems
  • Inventory counting
  • Order management

Timeline

Assistant Store Manager

V & V Appliance Parts
06.2024 - Current

Cashier and Stocking Associate

Dollar Tree
01.2024 - 06.2024

Personal Shopper

Walmart
06.2023 - 11.2023

High School Diploma -

Harrisburg Highschool
Isabelle Valentin