Isata Bah
Reading
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Wyomissing Restaurant and Bakery. Expert in effective communication and strong multitasking, ensuring efficient guest experiences. Recognized for training new staff and maintaining organized dining flow, contributing to a welcoming atmosphere and seamless service during peak hours. Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Eager to bring these transferable skills to new professional setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Wyomissing Restaurant and Bakery
08.2022 - 12.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Science - Biology Pre-Med
Millersville University of Pennsylvania
Millersville, PA05-2027
Skills
- Problem solving
- Effective communication
- Fast learner
- Team collaboration
- Strong multitasking
- Organizational skills
- Active learning
- Basic mathematics
- Flexible schedule
- Presentation development
- Laboratory skills
Certification
- CPR/AED Certification (2022-2024)
Languages
English
Native or Bilingual
Arabic
Elementary
English Creole
Native or Bilingual
Timeline
Restaurant Hostess
Wyomissing Restaurant and Bakery
08.2022 - 12.2024
Bachelor of Science - Biology Pre-Med
Millersville University of Pennsylvania
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