ishaya reason
Collegedale
Summary
Results-driven support professional prepared for impactful roles in direct care environments. Proven ability to enhance clients' quality of life through tailored support and effective daily management. Known for strong collaboration and adaptability, ensuring seamless team operations and consistent quality outcomes. Experienced in providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships—track record of maintaining a safe and supportive environment tailored to individual needs.
Overview
10
10
years of professional experience
Work History
Fleet Service Agent
American Airlines
05.2022 - Current
- Operated ground service equipment for aircraft preparation and turnaround efficiency.
- Conducted pre-flight inspections to ensure compliance with safety regulations and operational standards.
- Coordinated baggage handling processes, optimizing load management for timely departures.
- Assisted maintenance teams in identifying and resolving mechanical issues on ground support equipment.
- Mentored new agents on procedures to enhance workflow and safety protocols.
- Collaborated with team members to maintain high levels of customer service during peak travel times.
Direct Support Professional
Visiting Angles
07.2023 - 03.2024
- Assisted with daily living activities to enhance client independence.
- Advocated for clients' needs, ensuring access to appropriate resources and services.
- Evaluated care strategies regularly to improve client outcomes and satisfaction.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Developed personalized care plans in collaboration with multidisciplinary teams.
- Monitored client progress and documented changes in health and behavior accurately.
- Facilitated recreational activities to promote social interaction and engagement.
Lead Teacher
Learning World Child Academy
08.2015 - 04.2022
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Mentored and coached junior teachers, fostering professional growth and collaboration.
- Evaluated student performance to adjust instructional strategies for improved outcomes.
- Facilitated parent-teacher conferences, enhancing communication and community involvement.
- Led curriculum development projects, aligning educational standards with school objectives.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Utilized assessment tools to monitor student progress and inform instructional decisions.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance the overall development and growth of every student.
Education
Associate of Science - Health And Human Services
Ultimate Medical Academy
Clearwater, FL06-2022
High School Diploma -
School of The Future
Philadelphia, PA06-2015
Skills
- Strong teamwork
- Fleet scheduling
- Safety awareness
- Transportation regulations
- Data analysis proficiency
- Driver supervision
- Forklift operation
- Stress tolerance
- Baggage management
- Safety regulations
- Aircraft servicing
- Organizational skills
- Data entry
Timeline
Direct Support Professional
Visiting Angles
07.2023 - 03.2024
Fleet Service Agent
American Airlines
05.2022 - Current
Lead Teacher
Learning World Child Academy
08.2015 - 04.2022
Associate of Science - Health And Human Services
Ultimate Medical Academy
High School Diploma -
School of The Future