ITSAMARI MENDEZ

• Coordinated with medical staff to ensure high quality of care and adherence to healthcare standards .
• Supervised recruitment , training , and evaluation of healthcare staff to build a competent team.
• Managed daily operations in a health care facility, ensuring efficient patient care and compliance with regulations .
• Developed and implemented policies to improve patient services and staff productivity.
• Advised on strategic planning and development

efforts to expand services or improve existing ones .

• Monitored inventory level s of medical supplies and initiated reordering processes as necessary.
• Implemented health information technology systems to improve patient records management .
• Facilitated communication between different departments to ensure seamless patient care.
• Analyzed data to identify trends in patient care and operational efficiency for continuous improvement.
• Collaborated with external healthcare providers for referral programs or specialized patient services.
• Conducted regular staff meetings to discuss goals, progress and challenges in the facility operations.
• Coordinated workflows to elevate team performance and foster long-term success.
• Updated EHR systems to document patient data and treatment plans.
• Supported HR in talent acquisition with recruitment and hiring recommendations.
• Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

• Conducted QA procedures to verify product performance met design specifications
• Located defects in products and processes, recording evidence and recommending remedial action
• Reported defects and issues to development team for further investigation and resolution
• Observed line equipment in operation to identify problems and error-causing concerns
• Encouraged execution of regular inspections to uphold standards
• Recorded trends in defects to locate origin of issues and prevent recurrence
• Performed inspections on incoming materials to make sure they were made to standard and the stitching was correct.

• Maintained accurate records of patient care, condition, progress and concerns
• Obtained information about client's medical history, drug history, complaints and allergies
• Assisted patients with bathing, oral hygiene, grooming, feeding and elimination
• Scheduled and accompanied clients to medical appointments
• Performed clerical duties, such as word processing, date entry, answering phones and filing
• Monitored expiration of medical supplies and medications
• Scheduled appointments, registered patients and distributed pharmaceutical as prescribed
• Trained staff on operating procedures and company services.

• Sterilized and positioned instruments and equipment for examinations and procedures
• Remained calm and poised in emergencies by calmly interacting with patients to avoid stress and panic
• Answered phone calls and scheduled or followed-up on appointments
• Interviewed patients to obtain medical information and document vital signs
• Provided clinical support for patient care delivery
• Assisted physicians and clinicians with examinations, procedures and vital signs monitoring
• Cleaned, prepared and maintained examination rooms and treatment areas
• Tested medical equipment proficiency and recalibrated machinery to stay within strict performance standards
• Improved clinical operations and productivity by promoting efficient patient flow
• Performed initial response-screening following protocols
• Administered injections and medications, dressed wounds and collected lab specimens for tests
• Delivered excellent patient service and strengthened patient-clinician relationship through positive interactions
• Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort
• Prepared and maintained supplies in exam rooms by ordering, distributing and managing inventory
• Communicated with patients and families proactively to gather information on patient's condition
• Supported front office billing, scheduling and patient check-ins
• Maintained and updated patient information and vital signs in electronic medical records or hospital databases
• Prepared specimens for outside lab testing
• Organized, reviewed and forwarded incoming test results to care teams.