Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Iviana Foster

Pittsburgh,PA

Summary

Seeking a Front of House Shift Manager position with a proven track record at Chipotle and Sweetgreen for a total of almost 3 years, excelling in customer service and teamwork. Skilled in POS systems and multitasking, I consistently enhanced customer satisfaction and streamlined operations. My adaptability and leadership fostered a positive environment, ensuring compliance with health standards while efficiently managing high-volume orders.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Chipotle
08.2025 - Current
  • Prepared over 39 bowls/burritos within approximately 15 minutes during a fundraiser event
  • Promoted new limited items to expand the customer's experience
  • Assisted team members with food preparation and order assembly.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and stocked all areas of the restaurant to promote a clean image.

Core Team Member

Sweetgreen
02.2024 - 08.2025
  • Memorized over 20 different salads and 3 specials per shift.
  • Provided excellent customer service by ensuring satisfaction, and their salads were created individually for them.
  • Proposed salad recommendation and ingredients with those with food allergies and personal preferences
  • Operated the cash register efficiently, handling transactions accurately and managing cash flow.
  • Maintained cleanliness and food safety of work areas by stocking the beverage coolers, sanitizing the counters, and controlling food temperature.
  • Assisted in inventory management, restocking fresh produce to ensure availability during peak hours.

Cashier

Wingstop
06.2023 - 08.2023
  • Processed cash and card transactions efficiently, ensuring accurate handling of payments.
  • Maintained clean and organized checkout areas to enhance customer experience.
  • Assisted customers with product inquiries, fostering positive interactions and satisfaction.
  • Resolved customer complaints promptly, contributing to improved service quality.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bachelor of Science - Nursing

University of Pittsburgh
Pittsburgh, PA
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • POS Systems
  • Leadership
  • Patience
  • Adaptability

Certification

  • Certified Basic Life Support (CPR and AED) Program., American Heart Association - 2025-2027

Timeline

Crew Member

Chipotle
08.2025 - Current

Core Team Member

Sweetgreen
02.2024 - 08.2025

Cashier

Wingstop
06.2023 - 08.2023

Bachelor of Science - Nursing

University of Pittsburgh

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Iviana Foster