Iwona Sokolowska
Summary
Hardworking and passionate job seeker with strong organizational skills.
Overview
11
11
years of professional experience
Work history
Economic and billing specialist
Energopol Szczecin S.A
Poland
2019.01
- Customer service in the field of accounting, keeping revenue and expense ledgers, HR and payroll services for clients, archiving accounting documents, using accounting software
- Determination of hourly schedules of employees, calculation of full-time/part-time salary (insurance: contributions - sick, disability, pension), sick leave, parental leave, commissions, awards, business trips
- Determining overtime pay, determining gross pay, calculating net pay, determining deductions
- Worked to ensure a positive and hassle-free customer experience
- Settled any customer disputes in a professional and pleasant manner
- Brought forth excellent customer service skills and a committment to customer satisfaction
Owner
Poland
2015.01 - 2019.01
- Worked to ensure a positive and hassle-free customer experience.
- Settled any customer disputes in a professional and pleasant manner.
- Utilized customer service skills and showed commitment to customer satisfaction.
- Aligned business activities strategically to achieve growth targets.
- Improved business strategies, monitoring competitor activity to benchmark trends.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Maintained organisational compliance with applicable legislation and regulations.
Accounting specialist
Biuro Rachunkowe Sigma
Poland
2011.01 - 2014.01
- Customer service in the field of accounting, keeping revenue and expense ledgers, HR and payroll services for clients, archiving accounting documents, using accounting software
- Determination of hourly schedules of employees, calculation of full-time/part-time salary (insurance: contributions - sick, disability, pension), sick leave, parental leave, commissions, awards, business trips
- Determining overtime pay, determining gross pay, calculating net pay, determining deductions
- Organised financial statements and assessed cash activities to ensure accuracy.
- Filed tax returns, remittance statements and payroll deductions accurately and quickly.
- Managed accounting system using [Reset] software to enhance reporting and organisational analysis.
- Invoiced customers for purchases of goods and services.
- Managed accounting system using [Reset] software to enhance reporting and organisational analysis.
- Maintained strict client confidentiality of all data with optimal protections.
- Prepared schedules for year-end audits.
- Posted customer payments into general ledger, recording cash, checks, credit and debit card transactions.
- Installed internal controls and set up standard procedures for business accounting systems.
- Managed financial updates, watch lists and insurance files.
- Trained new employees on accounting principles and company procedures.
- I worked in Poland, counting foreign delegations
Marketing specialist
FUH Volvoczęści
Poland
2008.01 - 2011.01
- Developed and executed sales promotions, increasing revenue through targeted campaigns.
- Created digital and print collateral for distribution to potential clients and markets.
- Segmented markets for customer-focused value propositions and messaging.
- Acquired industry knowledge to support marketing efforts and strategies.
- Implemented strategies to engage and attract customers, increasing brand engagement and sales.
- Harnessed customer-centric digital profiles to boost lead conversion and client experience.
- Assessed campaign performance to identify opportunities for improvement.
- Worked within set financial constraints, keeping marketing expenses low.
- Drafted targets and schedules for driving acquisition, growth and retention.
- Reviewed, edited and approved marketing assets, maintaining communication quality levels.
- Established campaign platforms for channelling marketing content to clients.
- Generated and issued press releases, driving public interest in products.
Education
International Auditor of Occupational Health and Safety Management System ISO 45001:2018 T V S D Polska sp. z o.o. - Safety
Wyższa Szkoła Bankowa
2022
Microsoft Office Specialist for Office Excel 2013 - Payroll
Wyższa Szkoła Bankowa
2021
MA - Economics
Uniwersytet Szczeciński
2007
Skills
- Computer Skills
- Ability to Multitask
- Customer Service
- Adaptability
- Fast Learner
- Microsoft Excel Microsoft Office
Interests
HOBBIES
, My interests are sport (fitness, cycling). I am also interested in the diversity of people on the autism spectrum.
Languages
Polish
Native
English
Beginner
Timeline
Economic and billing specialist
Energopol Szczecin S.A
2019.01
Owner
2015.01 - 2019.01
Accounting specialist
Biuro Rachunkowe Sigma
2011.01 - 2014.01
Marketing specialist
FUH Volvoczęści
2008.01 - 2011.01
International Auditor of Occupational Health and Safety Management System ISO 45001:2018 T V S D Polska sp. z o.o. - Safety
Wyższa Szkoła Bankowa
Microsoft Office Specialist for Office Excel 2013 - Payroll
Wyższa Szkoła Bankowa
MA - Economics
Uniwersytet Szczeciński