Izabel Musser
Ephrata
Summary
Dynamic and customer-focused professional with a proven track record at Texas Roadhouse, adept in teamwork and collaboration. Excelling in multitasking and organization, I significantly enhanced customer satisfaction through exceptional service and efficient problem-solving. Skilled in using POS systems and fostering warm customer relationships, I consistently contribute to a positive and productive work environment.
Overview
3
3
years of professional experience
Work History
Server Assistant
Texas Roadhouse
10.2024 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Greeted customers warmly to provide exceptional customer service.
Server
Three Sister's Park
11.2022 - 10.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Customer Service Cashier
Garden of Eden
03.2022 - 10.2022
- Answered product questions using knowledge of sales and store promotions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Business Administration
Lancaster Bible College
Lancaster, PABusiness Administration
Messiah University
Mechanicsburg, PANo Degree -
Ephrata Senior High School
Ephrata, PA06-2026
Skills
- Teamwork and collaboration
- Willing to learn
- Multitasking and organization
- Customer service
- Responsible and trustworthy
- Flexible schedule
Timeline
Server Assistant
Texas Roadhouse
10.2024 - Current
Server
Three Sister's Park
11.2022 - 10.2024
Customer Service Cashier
Garden of Eden
03.2022 - 10.2022
Business Administration
Lancaster Bible College
Business Administration
Messiah University
No Degree -
Ephrata Senior High School
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