Jack Swatski
Lancaster
Summary
Results-driven professional with a background in security operations, incident response, and customer service, transitioning into administrative and white collar focused roles. Experienced in handling high-pressure situations, maintaining detailed documentation, troubleshooting issues, and communicating effectively with diverse teams and clients. Strong foundation in detail orientation, problem-solving, and operational efficiency with a proven ability to adapt quickly, manage responsibilities independently, and maintain professionalism in fast-paced environments. Seeking to leverage hands-on technical experience and security discipline into a desk-based support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
10.2024 - Current
- Coordination between the client and Allied Universal
- Camera Surveillance
- Maintaining professionalism while handling difficult situations
- Customer service
- Completing and processing paperwork relating to my daily tasks
Vault Processor
Brink's, Incorporated
11.2023 - 10.2024
- Cash management
- Liability handling logistical training
- Inter-departmental training and coordination
Production Line Operator
AHF Products
10.2022 - 11.2023
- Quality inspection
- Resource management
- Versatility
- Multiple positions
- Multiple shifts
Shift Supervisor
Allied Universal
12.2019 - 10.2022
- In charge of handling the day-to-day operations, as well as setting up deployments and scheduling for special events, each shift, and normal operations during and after normal business hours. I was also tasked with filing and writing up copious amounts of paperwork having to do with employee files, training compliance for all Allied Universal employees located at my site, and forming a strict training guidelines for all new hires.
- When I was no longer needed fulfilling administrative responsibilities, I was helping out my fellow officers with their day-to-day responsibilities. (i.e. patrolling the floor, conducting routine checks, customer service interactions, tenant relations, and specific calls we may receive).
- During specific calls; like medicals, thefts, assaults / batteries, etc.; I would then need to fill out reports describing everything that happened on scene. These reports are are written as descriptive narrative essays. To which, I am was the officer designated to train all new hires in writing and executing reports that would be submitted to police and used in court.
Education
GED -
Career Link At LCBC Lancaster
Lancaster, PA12-2019
NSRT - National Specialist Response Team
Allied Universal
Lancaster06-2021
OCAT -
Allied Universal
Lancaster, PA06-2021
Skills
- Assistant Manager Experience
- Supervising Experience
- Writing Skills
- Training & development
- Interviewing
- ID verification
- Verbal and written communication
- Shift work experience
- Employee Orientation
- Management
- Shift Management
- Report Writing
- Grammar Experience
- Recruiting
- Report writing
- Incident reporting
- Security guard license
- CCTV surveillance
- Detail-oriented
- Reliability
Certification
- NSRT December 2020 to Present Member of Allied Universal's, National Special Response Team. We are tasked with helping out other Allied Universal sites throughout the country in the event of a natural disaster, mass casualty incident, or terroristic attack
- OCAT Trainer June 2021 to June 2026 Certified to train in OC defensive tactics
- MDTS Trainer June 2021 to June 2025 Certified to train in the Monadnock Defensive Tactics System
- Driver's License
Additional Information
Authorized to work in the US for any employer
Timeline
Security Officer
Allied Universal
10.2024 - Current
Vault Processor
Brink's, Incorporated
11.2023 - 10.2024
Production Line Operator
AHF Products
10.2022 - 11.2023
Shift Supervisor
Allied Universal
12.2019 - 10.2022
GED -
Career Link At LCBC Lancaster
NSRT - National Specialist Response Team
Allied Universal
OCAT -
Allied Universal