Summary
Overview
Work History
Education
Skills
Timeline
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Jackson Lewis

Phoenixville

Summary

Results-driven professional with over 12 years of experience in customer service, and the maintenance of hydraulic, mechanical, and electrical systems. Proven expertise in troubleshooting, repairing, and calibrating complex equipment across diverse environments. Recognized for consistently exceeding expectations through strong problem-solving skills, technical proficiency, and a commitment to service excellence.

Overview

12
12
years of professional experience

Work History

Mobile Field Service Technician

Hytorc Industrial Bolting Systems
Claymont
03.2020 - Current
  • Troubleshot and repair hydraulic, electronic, and mechanical equipment across diverse customer environments.
  • Perform a variety of calibrations on hydraulic, electric, and mechanical systems to ensure optimal performance.
  • Provide technical support and advice to clients, enhancing service quality.
  • Coordinate service requests for repairs and calibrations of customer equipment.
  • Maintain comprehensive logs of maintenance, repairs, and modifications for all equipment.
  • Manage inventory of parts and supplies for hydraulic, electric, and mechanical equipment.
  • Adhere to company procedures and safety standards during repairs and calibrations.
  • Collaborate with service team members and engineers to fulfill daily repair requirements.
  • Maintain a TWIC card.

Pipefitter

Norfolk Naval Shipyard
Portsmouth
01.2016 - 03.2020
  • Executed complex repairs on submarines and aircraft carriers, ensuring adherence to NAVSEA standards and engineering specifications.
  • Interpreted technical instructions and specifications, including blueprint reading, for precise execution of tasks.
  • Completed all required training on time to maintain proficiency in manual skills.
  • Utilized Microsoft Word, Outlook, and Excel for administrative duties as assigned.
  • Assisted supervisor with SUPDESK, ATIS, ATMS, and AIM to determine job timelines accurately.

Pipefitter

Newport News Shipbuilding
Newport News
04.2013 - 01.2016
  • Implemented SMAW and GTAW welding processes for structural members and piping on naval nuclear vessels.
  • Prepped thin-wall sockets, backing ring joints, and open root, as well as EB ring butt joints.
  • Fabricated various material types, including carbon steel, stainless steel, and alloys.
  • Brazed copper nickel and nickel copper piping components aboard naval nuclear vessels.
  • Maintained Nuclear Quality Control qualification and confidential security clearance for nuclear component work.
  • Worked with nuclear and non-nuclear piping systems on board nuclear aircraft carriers and nuclear submarine vessels, including main steam, propulsion plant fresh water, hydraulics, valve operation, potable water, and several others.
  • Installed piping systems based on technical drawings, ensuring alignment with ships' centerlines and waterlines.
  • Mentored team members in pipe measurement, cutting, and installation.
  • Executed accurate bending of gage lines to accommodate existing ship conditions.
  • Fabricated and installed pipe hangers according to blueprints using precision measuring tools.

Education

High School Diploma -

York High School
Yorktown, VA
06.2010

Skills

  • Customer oriented with ability to handle complex customer problems and offer solutions
  • Strong written and verbal communication skills
  • Excellent problem-solving skills, including the ability to troubleshoot equipment, establish priorities, and work under pressure
  • SUBSAFE worker
  • HM&E systems experience, such as trim and drain, high-pressure air, hydraulics, power generation/dist, switchboards/panels, circuit breakers, battery systems, shore power, interior communications, announcing circuits, alarm/indication/monitoring systems, ballast control systems, steering, and diving control systems

Timeline

Mobile Field Service Technician

Hytorc Industrial Bolting Systems
03.2020 - Current

Pipefitter

Norfolk Naval Shipyard
01.2016 - 03.2020

Pipefitter

Newport News Shipbuilding
04.2013 - 01.2016

High School Diploma -

York High School

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Jackson Lewis