Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaclyn Devine

Broomall

Summary

Proven Medical Assistant with a track record of enhancing patient care and clinic efficiency, notably at Pace Podiatry. Skilled in X-Ray Development and demonstrating exceptional patient-focused care, I streamlined processes, reducing wait times and improving treatment outcomes. Excel in Microsoft Office and HIPAA Compliance, ensuring meticulous patient data management and support. Reliable Medical Support professional with 14 years of experience in Medical Settings. Expertly assist with office operations and physician support by gathering patient information, Family History and Vital Signs. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

15
15
years of professional experience

Work History

Pace Podiatry

Medical Assitant
06.2023 - 09.2024

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  • Aided in the prevention of foot complications for diabetic patients through diligent monitoring of symptoms and early intervention strategies.
  • Obtained and charted patient information to facilitate treatment and record communication among patient and podiatrist.
  • Set up Exam Rooms, Answering phones, Scheduling, Injection Preps, Assisted with procedures.
  • X-ray of the ankle/feet, Nail trimming
  • Provided patients with customized stretching and strengthening exercises to alleviate foot pain and improve overall function.


Excel Physical Therapy

Patient Service Representative
01.2014 - 03.2017
  • Improved clinic efficiency by streamlining scheduling processes and optimizing patient flow.
  • Supervised a team of skilled therapists, ensuring high-quality care for patients with various physical conditions.
  • EMR trained, Reduced patient wait times by effectively managing staff schedules and workload distribution.
  • Insurance Verifications, Authorizations, Clinic Supply Ordering, Obtaining referrals,Deposits,Documenting money gross on Excel Spreadsheet.

Advocare Pediatrics

Medical Assitant
04.2011 - 01.2017
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Counseled clients during emotionally challenging situations, offering empathy while maintaining professionalism.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Set up Exam rooms, Administered Vaccines,Vital Signs,Answering phones, Administered tests - Hearing/Vision, Nebulizers.

A Foot Above Podiatry

Medical Assistant
05.2009 - 05.2010
  • Increased overall clinic efficiency by organizing supplies inventory, restocking as necessary, and monitoring equipment functionality.
  • Administered fungal nail treatment to clear foot infection and optimize nail regrowth.
  • Contributed to patient satisfaction by scheduling timely follow-up appointments and addressing any questions or concerns.
  • Ensured a positive patient experience by greeting individuals warmly upon arrival, addressing any immediate concerns, and maintaining an inviting reception area.
  • Aided in the prevention of foot complications for diabetic patients through diligent monitoring of symptoms and early intervention strategies.
  • Assisted podiatrists in diagnosing and treating foot conditions by taking accurate medical histories and documenting findings.
  • Prepared patients for procedures by assisting in exam rooms and obtaining complete and accurate vital signs.
  • Assisted with insurance forms, pre-authorizations and referrals to determine patient coverage eligibility for proposed treatment or service.
  • Supported podiatrists with minor surgical procedures, adhering to strict hygiene protocols for successful outcomes.
  • Obtained and charted patient information to facilitate treatment and record communication among patient and podiatrist.

Education

Associate of Specialized Technology Degree - Medical Assisting

CHI Institute
Broomall
01.2009

Skills

  • Appointment Scheduling
  • Insurance Billing
  • Microsoft Office
  • Medical Transcription and Terminology
  • American Red Cross, Child,Adult, and Infant CPR certification
  • HIPAA Compliance
  • X-Ray Development
  • Procedure Preparation
  • Diagnostic Testing
  • Podiatric Surgery Assistance
  • Patient-focused care

Timeline

Pace Podiatry

Medical Assitant
06.2023 - 09.2024

Excel Physical Therapy

Patient Service Representative
01.2014 - 03.2017

Advocare Pediatrics

Medical Assitant
04.2011 - 01.2017

A Foot Above Podiatry

Medical Assistant
05.2009 - 05.2010

Associate of Specialized Technology Degree - Medical Assisting

CHI Institute
Jaclyn Devine