Jacob Rumsey
Philadelphia
Summary
Customer-oriented hospitality professional with over five years in restaurant, retail, and food service. Delivers exceptional guest experiences through strong customer service and commitment to food safety. Excels in fast-paced environments, adapts to changing priorities, and collaborates effectively to enhance events and customer interactions.
Overview
6
6
years of professional experience
Work History
Stocking Associate
ShopRite
Philadelphia
03.2024 - Current
- Stock shelves and displays to ensure products are fully available and well organized.
- Rotated merchandise to ensure freshness and reduce waste.
- Collaborated with coworkers to efficiently complete daily stocking and inventory tasks.
- Maintain a clean, safe, and organized work environment.
- Assisted customers in locating products and addressing inquiries for enhanced shopping experience.
Meat Clerk
Bj's Wholesale Club
Morrisville
12.2022 - 11.2023
- Prepared, packaged, labeled, and stocked fresh meat products to ensure quality and availability for customers.
- Assisted customers with product selection, enhancing their shopping experience and ensuring satisfaction.
- Maintained clean, organized, and fully stocked department to support efficient operations and customer service.
- Followed strict food safety, sanitation, and quality standards.
- Maintained inventory and rotated products for freshness.
Food Service & Kitchen Team Member
Under the Pier Seafood Restaurant
Bristol
01.2020 - 05.2022
- Prepared ingredients to facilitate accurate and timely meal service.
- Supported food preparation and streamlined kitchen operations during peak service periods.
- Maintained cleanliness and sanitation in compliance with health regulations.
- Sorted and arranged kitchen supplies for easy access during food preparation. and assisted with receiving deliveries.
- Worked effectively with team members to provide a positive guest experience.
Education
High School Diploma -
Lake Side Learning Academy
North Wales, PA05-2019
Skills
- Product Stocking
- Stocking & Merchandising
- Inventory Management
- Shelf Maintenance
- Merchandising Support
- Food safety
- Kitchen Operations
- Customer Service
- Multitasking
- Time Management
- Attention to Detail
- Organization
- Dependability
- Teamwork & Collaboration
- Communication
- Hospitality & Guest Service
Strengths
- Reliable and punctual
- Strong work ethic
- Fast learner
- Positive attitude
- Works well independently and on a team
- Able to lift and carry heavy items
- Thrives in a fast-paced environments
- Flexible and adaptable
- Committed to excellent customer service
Timeline
Stocking Associate
ShopRite
03.2024 - Current
Meat Clerk
Bj's Wholesale Club
12.2022 - 11.2023
Food Service & Kitchen Team Member
Under the Pier Seafood Restaurant
01.2020 - 05.2022
High School Diploma -
Lake Side Learning Academy