Overview
Work History
Education
Skills
Timeline
Generic

Jacob Santamaria

Greensburg

Overview

1
1
year of professional experience

Work History

Fulfillment Associate

Amazon
Greensburg
08.2024 - Current
  • Used handheld scanners to key in data for packages.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Participated in team meetings to discuss performance metrics and areas for improvement.
  • Followed proper packaging requirements depending on order size and type.
  • Collaborated with team members to meet daily productivity goals and deadlines.
  • Performed daily cycle counts as part of inventory control process.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Maintained cleanliness and organization of warehouse space to ensure safety and efficiency.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.

TDR

Amazon
Greensburg
08.2024 - Current
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Followed all safety protocols to enure the trailer dock release proccess was done in a safe and timely manner.
  • Managed multiple tasks even during busy and stressful times.

Shipping Clerk

Amazon
Greensburg
08.2024 - Current
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Verified shipping documents for accuracy.
  • Traced missing material and shipments through vendor and customer communications.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Assisted in resolving any disputes between customers and carriers related to shipping costs or delivery timeframes.
  • Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Provided assistance in the loading and unloading process of goods from vehicles when necessary.
  • Obtained required documentation to process shipments and support movement.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.

Sorter

Amazon
Greensburg
08.2024 - Current
  • Counted products manually or electronically to transfer into sorting systems.
  • Ensured that all safety guidelines were strictly followed at all times.
  • Used smartphones and handheld devices to sort, scan and prepare orders.
  • Assisted in loading and unloading items from delivery trucks.
  • Collaborated with other sorters in order to meet daily production goals.

Learning Ambassador

Amazon
Greensburg
08.2024 - Current
  • Communicated regularly with instructors regarding any changes or updates required in course content.
  • Analyzed associates' performance data to recommend strategies for improving learning outcomes.
  • Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in associates.
  • Maintained professionality and efficiency while working closely with leadership.
  • Cleaned and organized spaces to maintain neat promotional spaces.
  • Collaborated with faculty members to identify areas of improvement in the curriculum design.
  • Contributed ideas towards developing innovative approaches to instruction delivery.
  • Assessed learners' needs through surveys, interviews, focus groups.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

High School Diploma -

Hempfield Area School District
Greensburg, PA
05-2021

Skills

  • Inventory management
  • Data entry
  • Machine operation
  • Shipping documentation
  • Safety compliance
  • Team collaboration
  • Customer service
  • Problem solving
  • Time management
  • Performance analysis
  • Task prioritization
  • Conflict resolution
  • Quality assurance
  • Communications skills
  • Willing to learn
  • Workplace organization
  • Workplace cleanliness
  • Detail-oriented
  • Mentoring and training

Timeline

Fulfillment Associate

Amazon
08.2024 - Current

TDR

Amazon
08.2024 - Current

Shipping Clerk

Amazon
08.2024 - Current

Sorter

Amazon
08.2024 - Current

Learning Ambassador

Amazon
08.2024 - Current

High School Diploma -

Hempfield Area School District

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Jacob Santamaria