Jacob Santamaria
Greensburg
Overview
1
1
year of professional experience
Work History
Fulfillment Associate
Amazon
Greensburg
08.2024 - Current
- Used handheld scanners to key in data for packages.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Participated in team meetings to discuss performance metrics and areas for improvement.
- Followed proper packaging requirements depending on order size and type.
- Collaborated with team members to meet daily productivity goals and deadlines.
- Performed daily cycle counts as part of inventory control process.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Maintained cleanliness and organization of warehouse space to ensure safety and efficiency.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
TDR
Amazon
Greensburg
08.2024 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Followed all safety protocols to enure the trailer dock release proccess was done in a safe and timely manner.
- Managed multiple tasks even during busy and stressful times.
Shipping Clerk
Amazon
Greensburg
08.2024 - Current
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Verified shipping documents for accuracy.
- Traced missing material and shipments through vendor and customer communications.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Assisted in resolving any disputes between customers and carriers related to shipping costs or delivery timeframes.
- Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
- Identified order discrepancies and damaged items and notified supervisor.
- Provided assistance in the loading and unloading process of goods from vehicles when necessary.
- Obtained required documentation to process shipments and support movement.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Sorter
Amazon
Greensburg
08.2024 - Current
- Counted products manually or electronically to transfer into sorting systems.
- Ensured that all safety guidelines were strictly followed at all times.
- Used smartphones and handheld devices to sort, scan and prepare orders.
- Assisted in loading and unloading items from delivery trucks.
- Collaborated with other sorters in order to meet daily production goals.
Learning Ambassador
Amazon
Greensburg
08.2024 - Current
- Communicated regularly with instructors regarding any changes or updates required in course content.
- Analyzed associates' performance data to recommend strategies for improving learning outcomes.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in associates.
- Maintained professionality and efficiency while working closely with leadership.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Collaborated with faculty members to identify areas of improvement in the curriculum design.
- Contributed ideas towards developing innovative approaches to instruction delivery.
- Assessed learners' needs through surveys, interviews, focus groups.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Hempfield Area School District
Greensburg, PA05-2021
Skills
- Inventory management
- Data entry
- Machine operation
- Shipping documentation
- Safety compliance
- Team collaboration
- Customer service
- Problem solving
- Time management
- Performance analysis
- Task prioritization
- Conflict resolution
- Quality assurance
- Communications skills
- Willing to learn
- Workplace organization
- Workplace cleanliness
- Detail-oriented
- Mentoring and training
Timeline
Fulfillment Associate
Amazon
08.2024 - Current
TDR
Amazon
08.2024 - Current
Shipping Clerk
Amazon
08.2024 - Current
Sorter
Amazon
08.2024 - Current
Learning Ambassador
Amazon
08.2024 - Current
High School Diploma -
Hempfield Area School District