Jacob Savage
Macungie
Summary
Solution-oriented Manufacturing Specialist with two years of experience. Committed to worker and workplace safety and cutting costs without sacrificing quality. Successful in problem-solving and critical thinking in times of stress.
Overview
5
5
years of professional experience
Work History
Flex Production Technician
Mack Trucks
08.2022 - Current
- Promptly documented and reported all defective equipment and hazardous conditions.
- Suggested and implemented new ideas to improve quality, reduce cost, and support production work environment.
- Collaborated with engineering and other departments to meet production goals and promote teamwork.
Service and Engagement Team Leader
Target
08.2021 - 10.2021
- Developed and integrated organized icebreakers, team builders, service training and reflection.
- Trained and assisted up to 35 service members regularly.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Encouraged service members to provide meaningful service to customers and successfully complete shifts.
- Established open atmosphere for team members and participants to openly communicate thoughts and opinions.
Service and Engagement Training Coordinator
Target
03.2019 - 08.2021
- Worked with central management to identify, plan, align, and address training needs.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Provided coaching and mentoring to employees.
Education
High School Diploma -
Northampton High School
Northampton, PA06.2017
Skills
- Testing and troubleshooting
- Product assembly
- Quality control
- Safety operation procedures
- Quality control guidelines
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Self-Motivated
- Attention to Detail
- Root Cause Analysis
Timeline
Flex Production Technician
Mack Trucks
08.2022 - Current
Service and Engagement Team Leader
Target
08.2021 - 10.2021
Service and Engagement Training Coordinator
Target
03.2019 - 08.2021
High School Diploma -
Northampton High School
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