Jacob Shaffer
York
Summary
Developed leadership and team management skills in fast-paced environment, consistently ensuring efficient operations and team cohesion. Adept at problem-solving, conflict resolution, and performance improvement, with focus on achieving organizational goals. Looking to transition into new field while leveraging transferable skills to contribute effectively.
Overview
5
5
years of professional experience
Work History
Manager
Dominos
03.2020 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Supervisor
UPS
06.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT01-2027
Skills
- Customer service
- Training and mentoring
- Team leadership
- Goal oriented
- Analytical thinking
- Employee motivation
- Process monitoring and improvement
- Goal setting
Timeline
Supervisor
UPS
06.2024 - Current
Manager
Dominos
03.2020 - 04.2023
Bachelor of Science - Accounting
Western Governors University
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