Jacob Smith
Easton
Summary
Dynamic Store Manager at A&H Sporting Goods with proven expertise in customer service and conflict resolution. Successfully managed client relationships as a Real Estate Agent, facilitating negotiations and enhancing sales. Skilled in order processing and multitasking, consistently delivering exceptional results and fostering positive customer experiences.
Overview
6
6
years of professional experience
Work History
Store Manager
A&H Sporting Goods
12.2020 - Current
- Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with the customers.
- Completed point of sale opening and closing procedures.
- Take care of the daily emails about upcoming orders/customer questions.
- Take customer calls regarding price quotes, inventory, etc.
- Help sort orders and check them in to the correct groups.
Real Estate Agent
Weichert Realtors
06.2019 - 12.2020
- Managed contracts, negotiations, and all aspects of sales to finalize purchases
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
High School Diploma -
Easton Area High School
Easton, PA06-2018
Skills
- Conflict resolution
- Customer service
- Problem solving
- Multitasking and organization
- Store operations
- Store opening and closing
- Inventory control
- Supply ordering
- Sales expertise
Timeline
Store Manager
A&H Sporting Goods
12.2020 - Current
Real Estate Agent
Weichert Realtors
06.2019 - 12.2020
High School Diploma -
Easton Area High School
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