Jacob Venturini
Vandergrift
Summary
Consistently punctual, enthusiastically detail-oriented and passionate about providing an honest day's work for an honest day's pay. Developed a wide range of transferable skills in collaborative, technical and hands-on environments, including problem-solving, system installations and team leadership. Demonstrated ability to work efficiently and effectively in various conditions, both independently and within a group setting. Seeking to transition into a new field where these skills can be applied and further expanded upon.
Overview
5
5
years of post-secondary education
13
13
years of professional experience
Work History
Sales Manager
Mattress Warehouse
Oakmont
10.2025 - Current
- Facilitated sales, both in person and over the phone, by managing customer accounts, scheduling deliveries and ensuring all customer and sales order information was accurate.
- Analyzed sales data to refine processes for achieving daily, weekly, and monthly revenue goals.
- Posted and distributed marketing materials to attract customer attention, increase overall store traffic and raise awareness for any current or upcoming sales.
- Provided exceptional service by greeting every customer, asking thorough qualifying questions and listening to every customer's needs in order to get to the root of each problem.
- Organized the show room floor to allow proper egress and adequate foot traffic for all customers, ensuring both the merchandise and the store are clean and presentable.
- Monitored and maintained inventory for all sellable merchandise, as well as janitorial supplies necessary for keeping the store clean.
Flex Supervisor
Sheetz
02.2025 - 09.2025
- Supervised overnight operations to meet performance, quality and service expectations at multiple locations within the district.
- Enforced company policies consistently across all stores, handling disciplinary actions when necessary.
- Facilitated onboarding and training, establishing clear expectations to prepare new employees for daily responsibilities.
- Cultivated strong relationships with staff and customers, fostering a sense of community behind and across the counter.
- Implemented disciplinary actions across all stores to maintain company policy compliance.
- Monitored cash intake and deposit records, enhancing accuracy and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs while reducing overhead costs.
- Communicated all store operations with dedicated store managers and supervisors to ensure a smooth transition between shifts.
Overnight Stocking Associate
Walmart
09.2023 - 01.2025
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Demonstrated adaptability by effectively handling various tasks, including receiving shipments, organizing backroom storage, and updating pricing information.
- Collaborated with team members to maintain a clean, organized work environment.
- Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
Preload Supervisor
UPS
11.2021 - 08.2023
- Optimized loading methods to maximize trailer space utilization while maintaining package integrity during transit.
- Enhanced team performance by conducting regular training sessions, setting clear expectations, and providing constructive feedback.
- Mentored new hires on company policies and procedures, ensuring successful integration into the team and adherence to best practices from day one.
- Implemented safety protocols to maintain a secure workplace, reducing workplace accidents significantly.
- Monitored equipment maintenance schedules to ensure minimal downtime due to malfunctions or repairs; coordinated replacements as necessary.
- Conducted performance evaluations for staff members, identifying areas for improvement and developing action plans for growth.
Assistant Manager
Five Guys
12.2018 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Developed strong working relationships with staff, fostering a positive work environment.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Enforced company policies consistently while handling disciplinary actions with fairness and respect.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs while reducing overhead costs.
HVAC Installer
Pittsburgh Mini Split
08.2013 - 11.2018
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in both commercial and residential buildings.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients' properties and minimizing disruptions.
- Promoted workplace safety by consistently following established protocols and wearing appropriate personal protective equipment.
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
- Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
Education
Diploma -
Kiski Area High School
Leechburg, PA 09.2012 - 06.2017
Skills
- Sales analytics
- Customer service
- Operational oversight
- Budgeting and finance
- Complex problem solving
- Time management
- Adaptability
- Conflict resolution
Timeline
Sales Manager
Mattress Warehouse
10.2025 - Current
Flex Supervisor
Sheetz
02.2025 - 09.2025
Overnight Stocking Associate
Walmart
09.2023 - 01.2025
Preload Supervisor
UPS
11.2021 - 08.2023
Assistant Manager
Five Guys
12.2018 - 08.2023
HVAC Installer
Pittsburgh Mini Split
08.2013 - 11.2018
Diploma -
Kiski Area High School
09.2012 - 06.2017