Jacob Zeppenfeld
Pittsburgh
Summary
Product Flow Specialist at Best Buy with a proven track record in enhancing product visibility and customer engagement. Expert in analytical thinking and problem-solving, I successfully optimized inventory levels and trained teams, driving improved sales performance and customer satisfaction. Passionate about collaboration and coaching, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Product Flow Specialist
Best Buy
10.2022 - Current
- Developed and implemented promotional strategies to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, informing inventory decisions and optimizing stock levels.
- Collaborated with cross-functional teams to streamline store processes and improve customer service delivery.
- Trained new employees on company policies, product knowledge, and effective sales techniques.
- Utilized point-of-sale systems for accurate transaction processing and inventory management.
- Assisted in planning store layouts to maximize merchandising effectiveness and enhance shopper experience.
Ice Cream Maker
Bruster's Real Ice Cream
08.2021 - 10.2022
- Developed unique ice cream flavors through experimentation and ingredient sourcing.
- Operated ice cream machines to ensure optimal production quality and consistency.
- Trained new team members on equipment operation and safety protocols.
- Streamlined ingredient inventory management, reducing waste and ensuring freshness.
Education
Bachelor of Arts - Advertising
West Virginia University
Morgantown, WV12-2026
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Team Leadership
- Documentation management
- Management collaboration
- Supply management
- Coaching and mentoring
Certification
Hootsuite - Social Media Marketing and Social Media Communications Certification
Hootsuite - How to Use Hootsuite Certification
Timeline
Product Flow Specialist
Best Buy
10.2022 - Current
Ice Cream Maker
Bruster's Real Ice Cream
08.2021 - 10.2022
Bachelor of Arts - Advertising
West Virginia University