Jacqueline Vandergast
Bristol
Summary
Professional with strong background in administrative support and office management. Demonstrates expertise in data entry, document organization, and schedule coordination. Known for fostering team collaboration and consistently delivering results in dynamic environments. Adaptable and reliable with excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Clerical Assistant
Department Of Labor And Industry
04.2024 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Composed sensitive, confidential reports and documentation.
Office Coordinator
St. Mary Medical Center-Langhorne Physician Services
07.2023 - 04.2024
- Ensured compliance with regulatory standards by maintaining up-to-date knowledge on healthcare policies and procedures.
- Created and maintained medical records from time of admission through patient discharge.
- Streamlined communication between departments regarding employee health concerns, allowing for more efficient responses to issues.
- Maintained detailed records for all employee health-related incidents or concerns, facilitating accurate reporting and necessary follow-up actions.
- Coordinated with management teams on key decision-making regarding occupational health initiatives in order to align strategies across all departments effectively.
- Collaborated with HR to incorporate health-focused benefits into employee compensation packages for increased satisfaction.
Medical Assistant Program Instructor
Pennco Tech
05.2022 - 07.2023
- Maintained accurate records of student progress and performance, ensuring compliance with regulatory requirements while providing valuable data for program evaluation purposes.
- Organized workshops on relevant topics such as HIPAA compliance or phlebotomy techniques to further enhance students'' understanding of their future roles as medical assistants.
- Promoted teamwork and collaboration among students by assigning group projects related to medical assistant tasks and responsibilities.
- Established a positive classroom environment that promoted open communication, mutual respect, and active participation from all students.
Community Health Worker
St. Mary Medical Center-Langhorne Physician Services
04.2022 - 07.2023
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Surgical Coordinator
St. Mary Medical Center
04.2020 - 04.2022
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
St. Mary Medical Center
07.2017 - 04.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Education
Bachelor of Arts - General Studies
Southern New Hampshire University
Hooksett, NH04-2025
Skills
- File organization
- Scheduling and calendar management
- Microsoft office
- Maintaining records
- Typing speed
- Document management
- Office supply management
- Meeting coordination
- Office administration
- Administrative support
- Strong problem solver
- Communication skills
- Natural Leader
Timeline
Clerical Assistant
Department Of Labor And Industry
04.2024 - Current
Office Coordinator
St. Mary Medical Center-Langhorne Physician Services
07.2023 - 04.2024
Medical Assistant Program Instructor
Pennco Tech
05.2022 - 07.2023
Community Health Worker
St. Mary Medical Center-Langhorne Physician Services
04.2022 - 07.2023
Surgical Coordinator
St. Mary Medical Center
04.2020 - 04.2022
Certified Medical Assistant
St. Mary Medical Center
07.2017 - 04.2020
Bachelor of Arts - General Studies
Southern New Hampshire University
Similar Profiles
Ember McCallEmber McCall
Claims Examiner at Montana Department Of Labor And IndustryClaims Examiner at Montana Department Of Labor And Industry
PAMELA MCLAUGHLINPAMELA MCLAUGHLIN
Administrative Assistant at Minnesota Department of Labor and IndustryAdministrative Assistant at Minnesota Department of Labor and Industry
Steve BredesonSteve Bredeson
Elevator Inspector at Minnesota Department Of Labor And IndustryElevator Inspector at Minnesota Department Of Labor And Industry