Jacqueline A. Chatman
Pittsburgh
Summary
With a proven track record at USPS, I excel in multitasking and safe driving, ensuring timely mail delivery regardless of weather conditions. My experience spans from surgical technologist to security officer, highlighting my adaptability and commitment to safety. Skilled in air brake operation and possessing a commercial driver's license, I consistently prioritize efficiency and security in high-pressure environments.
Overview
44
44
years of professional experience
Work History
Motor Vehicle Operator
USPS, United States Postal Service
07.2021 - Current
- Pretrip and operate 7 or 11 ton mail trucks in all weather conditions on a regular scheduled route to pick up and deliver bulk mail.
Customer Service Representative/Cashier
The Home Depot
12.2019 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Security Officer
OSA Global
11.2019 - 07.2021
- Ensure safety of students and staff at an elementary school.
School Bus Operator
Krise Transportation
01.2019 - 10.2019
- Transport elementary, intermediate, and high school pupils to and from school in a safe and efficient manner.
Highway Maintenance Worker
PennDot
06.2018 - 10.2018
- Filled pot holes, paved roads, cleaned out clogged inlets, removed large debris off of roadways, flagged traffic.
Security Officer
Allied Security
05.2018 - 06.2018
- Checked guest in and out, patrolled the garage areas by doing tours every hour.
PSE Mail Processing Clerk,
USPS, United States Postal Service
09.2017 - 11.2017
- Process mail according to zip code, sort mail into appropriate containers for distribution.
Direct Support Professional
Community Options Inc.
07.2017 - 09.2017
- Responsible for getting mentally challenged individuals out in the community to be apart of society. Engage them in everyday activities making them feel included.
Bus Operator/Light Rail Operator
Port Authority of Allegheny County
09.2000 - 08.2017
- Responsible for transporting passengers in a safe and professional manner.
Security Officer
University of Pittsburgh
02.2017 - 05.2017
- Ensure the safety of students at their dormitories by checking students identifications and allowing them access to their dorm rooms.
PSE Mail Processing Clerk
USPS, United States Postal Service
11.2016 - 01.2017
- Separate mail using zip codes, process mail.
Surgical Technologist II
UPMC Presbyterian Hospital
08.1996 - 09.2000
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Escort, Messenger, Mailroom Clerk
Montefiore Hospital
05.1981 - 07.1989
- Transport patients to various test areas throughout the hospital, transport specimens to lab, stamped outgoing letters and handled interdepartmental mail.
Education
Associate of Science - Surgical Technology/General Studies
CCAC Boyce Campus
595 Beatty Rd. Monroeville PA. 1514608-1996
High School Diploma -
Penn Hills Senior High School
260 Aster Street Penn Hills PA01523505-1980
Skills
- Air brake endorsement
- Multitasking capacity
- Safe driving practices
- Commercial driver's license
Timeline
Motor Vehicle Operator
USPS, United States Postal Service
07.2021 - Current
Customer Service Representative/Cashier
The Home Depot
12.2019 - 07.2021
Security Officer
OSA Global
11.2019 - 07.2021
School Bus Operator
Krise Transportation
01.2019 - 10.2019
Highway Maintenance Worker
PennDot
06.2018 - 10.2018
Security Officer
Allied Security
05.2018 - 06.2018
PSE Mail Processing Clerk,
USPS, United States Postal Service
09.2017 - 11.2017
Direct Support Professional
Community Options Inc.
07.2017 - 09.2017
Security Officer
University of Pittsburgh
02.2017 - 05.2017
PSE Mail Processing Clerk
USPS, United States Postal Service
11.2016 - 01.2017
Bus Operator/Light Rail Operator
Port Authority of Allegheny County
09.2000 - 08.2017
Surgical Technologist II
UPMC Presbyterian Hospital
08.1996 - 09.2000
Escort, Messenger, Mailroom Clerk
Montefiore Hospital
05.1981 - 07.1989
Associate of Science - Surgical Technology/General Studies
CCAC Boyce Campus
High School Diploma -
Penn Hills Senior High School
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