Jada Jackson
Allentown
Summary
Motivated Practical Nursing student currently in the 4th term of an accelerated Licensed Practical Nursing (LPN) program at Lincoln Technical Institute. Experienced in providing compassionate patient care in both clinical and community settings. Skilled in tracheostomy care, medication administration, wound care, IV verification, infection control, and patient documentation. Strong communicator who collaborates effectively with interdisciplinary healthcare teams to promote patient safety and high-quality patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Group Home Manager
Barc Developmental Services
Quakertown, PA
02.2023 - Current
- Supervised daily operations of group home, ensuring compliance with state regulations and company policies.
- Developed and implemented individualized care plans for residents, enhancing quality of life and personal development.
- Trained and mentored staff on best practices in resident care and safety protocols, fostering a collaborative environment.
- Coordinated activities and community engagement opportunities for residents, promoting social skills and inclusion.
- Liaised with families, healthcare providers, and external agencies to ensure comprehensive support for residents' needs.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Mentored and coached staff to improve performance and interactions with residents.
- Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
- Assisted residents with basic hygiene and healthcare needs.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
Direct Support Professional
Rising Ground Services
Yonkers, NY
08.2022 - 02.2023
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Developed and implemented personalized care plans to address specific needs and preferences.
- Monitored behavior and provided feedback to encourage positive social interactions among clients.
- Collaborated with multidisciplinary teams to ensure comprehensive support for individuals in care.
- Advocated for client rights and needs, fostering a supportive environment conducive to personal growth.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Direct Support Professional
Unique Life Inc.
Bronx, NY
07.2021 - 02.2023
- Documented client progress and incidents accurately to maintain compliance with regulatory standards.
- Trained new staff on best practices for direct support services and client engagement strategies.
- Identified opportunities for process improvements to enhance service delivery and operational efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Shift Leader
KFC/Taco Bell
Bronx, NY
01.2017 - 06.2021
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored team members on customer service techniques and operational procedures.
- Managed shift schedules, optimizing labor costs while maintaining service efficiency.
- Implemented inventory control processes, reducing waste and improving supply management.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Collaborated with management to develop promotional strategies, increasing sales during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
Practical Nursing
Lincoln Tech Institute
Allentown05-2026
High School Diploma -
Academy For Scholarship And Entrepreneurship
Bronx,NY06-2018
Skills
- Tracheostomy care
- Medication administration / medication pass
- Patient charting and documentation
- Wound care and dressing changes
- IV verification
- Infection control and prevention
- Vital signs monitoring
- Patient safety and fall prevention
- Assistance with activities of daily living (ADLs)
- Patient education and communication
Certification
• AMAP – Medication Administration Certification
• IV Therapy Education Certification
Timeline
Group Home Manager
Barc Developmental Services
02.2023 - Current
Direct Support Professional
Rising Ground Services
08.2022 - 02.2023
Direct Support Professional
Unique Life Inc.
07.2021 - 02.2023
Shift Leader
KFC/Taco Bell
01.2017 - 06.2021
Practical Nursing
Lincoln Tech Institute
High School Diploma -
Academy For Scholarship And Entrepreneurship