Jadae Fehoko
Doylestown
Summary
Motivated and reliable professional with experience in customer service and sales. Skilled at building strong customer relationships, communicating effectively, and identifying solutions that meet client needs. Known for a strong work ethic, adaptability, and the ability to thrive in fast-paced, team-oriented environments. Committed to delivering excellent service while continuing to develop professionally and contribute to organizational success.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Center Representative
Moore Automotive Group
Peoria
05.2022 - 02.2026
- Serve as the primary point of contact for customers inquiring about new and pre-owned vehicles through online leads, phone calls, text messages, and email.
- Engage with customers to understand their needs, preferences, and budget in order to identify the best vehicle options.
- Provide timely and informative responses to questions about inventory, features, and availability.
- Coordinate and schedule appointments with product specialists for in-depth vehicle demonstrations, test drives, and personalized payment discussions.
- Ensure a smooth transition from initial inquiry to dealership visit, creating a positive and seamless customer experience.
Customer Service Representative
Planet Fitness
Peoria
01.2022 - 06.2022
- Check members and guests in and out of the facility while providing friendly customer service
- Assist members with account inquiries, membership updates, and cancellation requests
- Answer incoming phone calls and respond to questions about memberships and services
- Provide support to members and help resolve concerns to ensure a positive gym experience
Sales Associate
Aaron's
Flagstaff
08.2021 - 11.2021
- Assisted customers on the sales floor by providing product information and helping them find items that met their needs
- Restocked and organized furniture displays to maintain an appealing and orderly showroom
- Ensured the sales floor remained clean, presentable, and welcoming for customers
- Answered incoming phone calls and assisted customers with questions about products and services
- Contacted customers to inform them about current promotions, sales, and special offers
Beauty Advisor
Ulta Beauty
Sierra Vista
04.2021 - 08.2021
- Assisted customers on the sales floor and at the register, providing friendly and knowledgeable service
- Helped customers locate and select products from a wide selection of over 400 beauty brands and 25,000 items
- Maintained strong knowledge of store layout and product placement to efficiently guide customers
- Completed operational tasks including setting up and taking down fixtures and displays
- Worked efficiently under time constraints to support store operations and maintain a well-organized sales floor
Sales Associate
Marshalls
Sierra Vista
08.2020 - 03.2021
- Provided customer service by assisting shoppers, answering questions, and ensuring a positive shopping experience
- Operated the cash register and processed transactions accurately and efficiently
- Promoted and successfully enrolled customers in the store credit card program
- Collaborated with team members to maintain smooth store operations and a welcoming environment
Education
High School Diploma -
Buena High School
Sierra Vista, AZ 08.2017 - 05.2021
Some College (No Degree) - Accounting and Finance
Northern Arizona University
Flagstaff, AZSkills
- Communication
- Adaptability and Flexibility
- Work Ethic
- Sales and Negotiation
- Goal Setting
- Coaching and Mentoring
- Attention to Detail
- Teamwork and Collaboration
- Active Listening
- Critical Thinking
- Time Management
- Business Development
- CRM Software
- Customer Service
- Cold Calling
Volunteer Experience
- Toys for Tots, 2019
Assisted in sorting, organizing, and packaging donated toys for children in need
Supported local holiday charity efforts to provide gifts and resources to families in the community - Subaru Love Promise Volunteer, 2022–2026
Participated in community programs supporting schools, local health organizations, and shelters
Assisted with packing and delivering food boxes and essential supplies to those in need
Contributed to park cleanups and other volunteer initiatives to improve the local community
Engaged in hands-on activities to give back and support community well-being
References
- Van Leser, Sales Manager, 623-910-3811
- Faryn Shrum, Colleague, 720-585-7609
- Miranda Burris, Internet Director, 602-402-2373
Timeline
Business Development Center Representative
Moore Automotive Group
05.2022 - 02.2026
Customer Service Representative
Planet Fitness
01.2022 - 06.2022
Sales Associate
Aaron's
08.2021 - 11.2021
Beauty Advisor
Ulta Beauty
04.2021 - 08.2021
Sales Associate
Marshalls
08.2020 - 03.2021
High School Diploma -
Buena High School
08.2017 - 05.2021
Some College (No Degree) - Accounting and Finance
Northern Arizona University